Introduction
US cellular is a United States cellular service provider. It provides its clients with wireless network connectivity through their cell phones. In addition to that, they also offer clients a list of services and products that are completely wireless. It is the fifth-largest wireless carrier in the United States. Customer experience and service are important to them.Let us know the way to cancel us cellular.We are also know about why we need to cancel us cellular in this article.
How to Cancel US Cellular?
US Cellular is a wireless mobile carrier service that is run on a contractual basis over months. Across the 23 states, it boasts close to five million customers. There are several ways to cancel your US cellular services. You can cancel over the phone, by using an external service, or in person.
The process of canceling your mobile service over the phone can take a long time. This is because the customer service consultant will try to persuade you not to make the cancellation. To avoid a tedious conversation with a customer service consultant, you can use an external service known as DoNotPay.
If you don’t want to process your cancellation over the phone or through DoNotPay, then the best option for you will be to go to one of the US cellular offices and request your cancellation in person.
Need to know before cancel the cellular
Before you rush to cancel your US cellular agreement, there are some things you need to know. Firstly, the terms of the initial agreement last for 2 years. If you cancel before the expiration of the two years then you will be charged a cancellation fee.
Only in special circumstances, you will be allowed to cancel without paying the cancellation fee. An example of this is if US cellular makes changes to the contract that would otherwise negatively impact you. For example, if they make amendments to the price. It is required by Law that US cellular inform customers of any upcoming changes 30 days before the changes are set to take place.
In such a case, customers are allowed to make cancellations without paying a cancellation fee 30 days after finding out about the pending changes. Should a customer fail to do so, US cellular will assume that the customer is completely ok with the changes made to the contract.
Cancellation over the phone
To cancel your US cellular contract over the phone, you need to contact the customer support specialist of our cellular. When doing this the following steps need to be followed:
1. Dial 1-888-944-9400
2. Inform the US cellular rep that you’d like to cancel your service.
3. Follow the instructions.
In person
If you’d rather cancel your cancellation face to face, then you need to travel to your nearest US cellular store and speak to someone there about wanting to cancel your contract. When you’re in store simply speak to one of the reps on the floor and inform them that you’d like a service cancellation.
DoNotPay
This is a third-party service that you can use to help you cancel your contract with US cellular which will save you a lot of time. DoNotPay will use the cancellation method that is done over the phone to cancel your US cellular contract. Since these types of issues normally result in you waiting on the other end of the phone till a customer service agent is available, they will remain on hold for you and notify you when someone is available to talk. That applies to general customer service issues.
Steps to cancel US cellular using DoNotPay
1. Use your web browser to open your account.
2. Proceed by clicking on the find my money feature
3. Then type the name of the subscription that you would like to cancel.
after following those simple steps, DoNotPay will inform you once they have successfully canceled your US cellular account.
Conclusion
US cellular is a wireless network carrier service with many clients. Given that people change their minds and the competition in the market it does offer its customers the opportunity to cancel their contract. These cancellations can be free or they can come with a small fee attached. There are only 3 effective cancellation methods that customers can use to cancel their US cellular contracts. They are over the phone, in person, or through DoNotPay.
Frequently asked questions
1. If I cancel my contract will I be refunded?
Only if you cancel your contract in the first 15 days after signing it will you be refunded.
2. Instead of terminating my US cellular agreement can I pause it?
Unfortunately, the only way out of your US cellular agreement is to cancel it, there is no way to pause the payment as per the contract. So if you no longer want the service then you have to cancel it.
3. Can I get a US cellular free trial?
Customers have a 15 trial period during which they can try the US cellular service. If after the 15-day trial period you’re not happy with the service you will receive a refund minus the restocking fee and the service that you used.
