How To Return Xplornet Equipment?

Xplornet is an internet service provider based in Canada. It is Canada’s third-biggest internet service provider. Xplornet is a company that offers internet services through satellite technology or the LTE or 4g network. Return Xplornet Equipment

Xplornet offers cable internet connection and DSL internet connection. This blog aims to provide useful information to the users of xplornet internet service. Can I Get a Refund on My Xplornet Equipment? Here’s the thing – Xplornet offers its equipment for rent to its customers. While we love the idea of a refund for the equipment, it’s just not possible. So, how do you return Xplornet equipment? Return Xplornet Equipment

Steps To Follow Return Xplornet Equipment

Xplornet provides customers with high-speed Internet access through different types of equipment, including modems, routers, and satellite dish systems. When you are no longer interested in using the services of Xplornet, you can return your equipment to the company as a way to save on costs or to upgrade your equipment. Use the following steps to return your equipment to Xplornet:

1. Complete and return the Xplornet return form. 2. Return the unwanted Xplornet equipment within 30 days of purchase. 3. Xplornet will not refund shipping charges. 4. Send the unwanted Xplornet equipment back to Xplornet. 5. Xplornet will refund your purchase price. 6. Mail any Xplornet equipment purchased at the Xplornet retail store. 7. Xplornet will refund your purchase price. 8. Xplornet has a 60-day money-back guarantee, less shipping, and handling. 9. Xplornet offers a full refund within 60 days. 10. Return the equipment to Xplornet at the following address: Xplornet equipment return. 11. For more information, contact Xplornet at 1-877-873-6576. 12. If you have problems returning Xplornet equipment, contact Xplornet customer service.

Risks & Solutions

Anytime you have to return Xplornet equipment, you want to make sure to follow the steps given to you. It is important to keep a copy of your receipt, as well as any documentation of the device you are returning. Also, make sure you tell the representative you are returning a device, and the condition it is in. Many things can happen during the return process, so make sure you start the return process as soon as possible. If you have any complications with your return, you can call Xplornet to get more information.

The Xplornet Customer Service team can only accept equipment that has been returned to the company in working order and undamaged. If the equipment is returned damaged or in non-working order, Xplornet reserves the right to charge the credit card that is registered on the account. If the account is not in good standing, the company will charge the credit card provided on the account and will hold the customer liable for the cost of the device.

Therefore, first, open a live chat with the company’s customer care team. Then, they will give you the authorization code and the shipping label. After that, you should pack the equipment carefully so it arrives at the company’s warehouse with no damage. Then, the company will give you a confirmation email when they have received it. That’s it!

30 Days Money Back Guarantee

Did you know that Xplornet offers a 30-day money-back guarantee on all of our Internet, Home Phone, and TV packages? Xplornet offers a 30-day money-back guarantee. If you’re not completely satisfied with your Xplornet service, the company will issue you a credit for the full amount of your service purchase, plus any shipping charges, within 30 days of your activation date. You can request a refund by logging into your Xplornet account. If you’ve signed up for auto-renewal, your credit card will be credited when your service is set to automatically renew. If you’ve signed up for a contract term, you will be billed for your latest monthly or annual service charge and a pro-rated refund will be applied to that invoice. 


Xplornet provides internet in rural areas. You can get speeds up to 25 Mbps. If you signup for a 3-year contract, they’ll waive the installation fee. To return your modem, you can just give it to the postal carrier. Or, you can return it to any of the Xplornet offices. If you want to keep your plan, you can also rent it for $5 a month.

Xplornet equipment is fairly simple to return. It is important to note that you will need your Xplornet username and password to access the account when you log into the Xplornet website. Once you are logged in, you will see a return equipment button on the right-hand side of the screen. You can then print the return label that is generated. All you need to do is affix the label to the return box and then drop off the box at your local post office. 

Thank you for reading. We hope our blog was able to provide you with a few ideas to help make that return go as smoothly as possible. Please contact us if you have any questions about returning your Xplornet equipment. We look forward to hearing from you!

How To Return Xplornet Equipment?

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to top