Introduction
Apple Inc. is a multinational technology company founded in Los Alos, California on the 1st of April 1976. The company was established by three wise men named Steve Jobs, Steve Wozniak, and Ronald Wayne. Apple Inc. is known to specialize in consumer electronics, software, and online services, this company is one of the largest information technology companies. It was elected as the world’s second most valuable company in the United States in 2022, and the second-largest mobile phone manufacturer. The company products include iPod, iMacs, iPhones, Apple Watch, and other wearable and home appliances and accessories. All you need to know about Apple products’ warranty will be made known to you in this article.
Answer
All Apple hardware has a one-year guarantee, and it includes phone cases bought from their brand. Apple and Beats branded products including phone cases, silicone cases, accessories, and AirPods cases fall under case warranty, therefore, covering the manufacturing defects during the first year of claiming ownership of the products. In order to benefit from the one-year warranty, you need to understand their rules.
Apple Case Guarantee Policy
Any claims made under the apple one-year warranty are regulated by terms and conditions called policies. This policy acts as surety or security in favor of a third party whereby, clients are asked for confirmation, and it also provides a market signal of accessories reliability for those buying the products. The policy terms are listed below;
- Customers have one year from their original date of purchase to file a claim. As soon as it passes the period indicated, there will not be a replacement. Buying a new case will be on your next plan.
- Apple silicone case replacement is applied only to the branded cases of Apple inc. It indicates that cases designed for iPhone but not produced by Apple inc. are automatically not underneath the one-year warranty.
- Apple-branded cases can be purchased through a third party and still have it covered. This means that as long as it is an Apple product, it doesn’t matter where it was purchased from.
Procedure Taken When A Manufacturer Defects Occur In Apple Products
As listed above, the warranty protects products against any malfunction caused by either workmanship or material defects. They have some strategies used in handling cases like that, and they help regulate their Beats and Brand devices. The following procedure is taken if you noticed a flaw in your case during the warranty period and thereby, leading you to contact Apple customer care.
- Repair the products using new parts or already used original parts, which have been tested and have passed the functional requirements at zero charges.
- Exchange the products with similar replacement products and of the same model. The consent of the customer is essential because of the physical feature. An example is a different model with the same features or the same model with new features.
- Lastly, refund the original purchase price.
You should note that the warranty excludes normal depletion of consumable parts unless failure arises in materials or workmanship example is defects In batteries. Other things that the warranty does not cover are damage resulting from accidents, unauthorized repair, modifications, and other defects that do not arise from workmanship or the materials.
Different Method Of Filing An Apple Case Warranty Claim
There are ways used in filing your apple case warranty defect, the method you select will be a result of the flaw in your products and the materials of the products themselves. The following six (6) methods can be used in contacting apple inc. to file your defect claim
- File a claim over the phone. You can go to the Apple support menu on the drop-down menu on your phone to locate customer support service. You are then privileged to choose to call or send an SMS message.
- File and claim your apple case warranty with DoNotPay. Sometimes the customer support service can choose not to respond, then instead of dawdling go to the DoNotPay link on your web browser to access the warranty claim.
Other methods are writing an email to the company, mailing a letter, going in person to the company, and finally, you can go to their company website to file a claim.
Conclusion
All Apple products are known to have one-year guarantee cases, and all other accessories produced by the brand are involved. There are policies and procedures you should know about the warranty, and it was listed above. Contact the company for repairing your case if it develops a manufacturing fault within the stipulated period.
Frequently Asked Questions
- Does the warranty cover their phone case chipping or peeling?
Yeah. If you have proof of purchase, go into an Apple store and show them.
- Is there any way to increase an iPhone warranty after the one-year Apple warranty expires?
Apple offers an extended one-year warranty after the expired one-year, but you have to pay an extra fee.
