Introduction:
KitchenAid is an international brand of home alliances. It is owned by Whirlpool corporation which sells different types of kitchen products. These products include stand mixers and commercial products like blenders. Moreover, KitchenAid also sells microwaves, dishwashers, water filters, kettles, toasters, and many more. These products are purchased from their official website. Let us Know about KitchenAid Return Policy in this article.
KitchenAid Return Policy
To make KitchenAid convenient and easy for its customers, it provides a flexible return policy. Any product which buys from its official website can return to its customers within the time frame of thirty days with full refunding. Moreover, any returnable product can be replaced too if customers find some issues with the product. For this purpose, customers just need to fill the return section and send the product in the original form. They will get their payment back within 10 working days.
Following is the process of the return of the product in KitchenAid
Fill out the return section:
Customers first need to fill out the return section which is sent with the order of the original packaging of the product. In that form,
- Product item numbers should be mentioned by the customer.
- The reason for return is also needed to mention.
The form is also available on the official website of KitchenAid in case of no return form.
Sending an item back to KitchenAid:
After filling out the return form, it is sent back to KitchenAid on their official website. The return section must fill complete and proper.
Confirmation email by KitchenAid:
After the complete examination of the product, a confirmation email is sent by KitchenAid to the relevant customer. Then, the proper returning process by KitchenAid will start.
Return policy in case of products brought at places other than from KitchenAid.com.:
In the case of products brought from a retail location or any kind of website of a trade partner, the return policy does not follow by KitchenAid. Their return policy is only applicable to the products brought from KitchenAid.com.
Return policy for kitchenware:
For countertop appliances and accessories:
In the case of countertop alliances and accessories brought from KitchenAid, the item can be returned within thirty days of purchase. For replacement, the same policy is applied. But shipping fee is applicable for all the customers other than Canadians. To start the process, the following procedure is allied:
- The return process is started by calling call customer care.
- A prepaid shipping label is obtained to return the product.
- The amount is got back to the same credit card account from which the product was previously purchased.
- One billing cycle must be allowed to avoid any discrepancies.
In case of more than thirty days, warrant service is needed to contact customers.
Return policy for major appliances:
For the returning of major appliances, if the return procedure is applied within five days of purchase, no return fee will be charged. But before refunding, the product is inspected and then proceed accordingly.
If the return procedure is started for the damaged product within thirty days, no additional fee will be charged. But for returning the product for some other reason, a restocking fee of a minimum of $50 will be charged.
Return policy for water filters and cleaning products:
if the returning process of the products starts within five days of purchase, the amount will be refunded. Within thirty days of the purchase of the damaged product, there is a need to discuss the quality of the damaged product. In some cases, a shipping fee is charged. But the return of the undamaged product within thirty days of the delivery date, the products must be in original condition. Moreover, shipping and delivery fees will also be charged.
Conclusion:
In a nutshell, it is concluded that KitchenAid facilitates its customers with an easy and convenient return policy for the products. Few rules and regulations are allied for the customers to be followed properly to avoid any issues. Moreover, the return policy of KitchenAid is applicable for those products which are brought from KitchenAid.com. Its products purchased from any other site will follow a different returning policy. So, KitchenAid provides its return policy simple and accessible to its customers for their best interest.
Frequently Asked Questions:
- How long does it take to refund charges from KitchenAid?
The refund of the charges will take almost one month by inspecting the whole product. KitchenAid has a right to cancel or amend returns by their returning policy.
- How do people return their KitchenAid products without giving any additional charges?
For the return of the KitchenAid product without giving any additional fee, the product must be returned within five days after the delivery date.
- How do people claim their KitchenAid product’s warranty?
On the product registration site on the website, the product needs to be registered to claim the warranty of the product.
