Wyze Camera is well known for its affordable security features. But the device also faces technical or internet issues. When a Wyze camera is unable to connect to its streaming servers, an error message ( error code 90 ) will be displayed on the device’s mobile App.
You can resolve the problem by restarting the device, checking the Internet connection, checking the hardware, checking your router for fault, and updating the device App.
How To Troubleshoot Wyze Camera Error Code 90
- Below are the steps to troubleshoot the Wyze camera error code 90
- Network or Internet connection.
- Your Wyze camera may be unable to connect to the servers if you have a poor internet connection. “Error code 90” on the Wyze camera is most often caused by issues with internet connections. If Wyze Cam won’t connect, make sure your internet connection is functioning and stable.
- Look for any blinking lights on your internet router that can indicate a network problem, check to see if the camera is close to the router.
- Check loose Cables.
- The camera may frequently become disconnected from the power supply due to loose cables.
- Check for loose cables, ensure they are well attached, and make sure your device is well connected to the power source.
Let’s understand the problems for Error 90.
Causes Of “Error 90” In The Wyze Camera App.
- Poor internet connection
- Software problem
- Outdated software
- Broken Wyze Camera device
- Loose cable
- Wrong set up
Delete Wyze Cam from its App
Deleting the Wyze camera from its App is another solution to troubleshoot Wyze cam error 90.
Follow these steps to delete Wyze Camera
- Open the Wyze application and tap the gear icon in the top right corner.
- Choose Delete Device from the Device Settings menu
- Then tap Yes on the window
- The camera’s LED light should flash yellow to show that it is not attached.
- Long press the reset button located on the side
- Then select “New Device” > “Wyze Cam”.
- Input the Wi-Fi name with the password.
- Scan the QR code with your Wyze camera
Firewall
Your Wyze camera’s operation may also be affected by a firewall. Ensure that the camera can connect to the router without being prevented by the firewall.
Phone Compatibility
The Wyze app’s incompatibility with your smartphone might be the cause of the problem. Make sure the Wyze App is compatible with your iOS or Android. Ensure both are updated
Outdated Phone Application
Both the phone app and the firmware need to be updated. Ensure the device’s mobile application is up to date. Depending on your device, check the Google play store or iOS app store
Power cycle Camera
The next thing you should attempt is power cycling your camera if the internet is functioning normally but you are still experiencing the problem.
- Remove the Wyze camera’s power cable from the power source
- Hold on for 20 to 30 seconds before plugging it back
- Plug the power cord into the outlet, and wait for re-initialization
Reset Wyze Cam
The Wyze camera can be reset to factory settings to erase all data and, in the process, fix any problems that may have caused the error message. Your camera will be reset to its factory settings.
Wyze Cam: How Can I Flash New Firmware to the SD Card?
Firmware upgrades are designed to fix problems and enhance the functionality of your device.
Follow these to re-flash the SD card:
- Format device SD Card
- Remove the SD card and connect it to the laptop. (Use an adapter if necessary)
- Go to (https://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware) to install the latest version.
- Rename the files to (demo.bin) and paste them into the SD card
- Insert the microSD card into the cam
- Then on your device and reset it (long-press the reset button on the cam
- Now open the application and connect the cam back to the App. Congratulations, your device is ready to be used.
What Can I Do If the solutions doesn’t work?
If none of the troubleshooting steps for the Wyze Camera “error Code 90” described above work for you, contact the Wyze support team for one-on-one assistance.
Conclusion
Usually, the Internet connection is the cause of the Wyze error code 90, you can easily resolve this issue by following the solutions provided above.
Frequently Asked Questions
Can Wyze Cam Be Hacked?
Yes, the answer is short and simple. Wyze camera can be asked, but you can protect yourself by creating a very strong password or allow two factor authentication
Can I disconnect Wyze camera from the App?
Yes! You can disconnect the cam from the App. Follow the steps given above to disconnect
