In today’s world when we meet a new person or visit a new place or their first expression and the way they greet us depends on whether we will meet again or visit the place again. This is called the first expression as a person people go to personality classes and visit personality counselors to improve their personality. But the business owners around the globe who own big stores and chain can’t meet every customer and greet them to make their first impression better, so they hire greeters who are the initial representative of the company and whose main job is to welcome people inside the store and they become the first impression of stores and companies. In this article, we will see about ‘What Is A Costco Greeter?’.
What Is A Costco Greeter?
A Costco greeter is the first person a customer meets while entering Costco stores, their work is to have a warm smile and who has to welcome customers inside Costco stores. Greeters can also ask workers of the store with their Membership or work card to let access the store. They stand at the door of the store, and they are expected to be physically fit and can stand for hours at the store gate and welcome customers and store owners inside the store.
Job duties Of Costco Greeter
Job duties that are required in a greeter at Costco stores are:
1. Greeting customers inside the store
The main job of a greeter is to have a warm and welcoming expression when customers approach the store, they need to open the door for customers and greet them with a smile
2. Helping customers in explaining the store merchandise and things offered
As a greeter job role, they need to know about products and items that are inside the store, because some customers don’t know what the store deals in or maybe it’s their first-time visit so a greeter must know about the things offered inside the store
3. Telling customers about ongoing promotions and offers inside the store
There are times that a sale is ongoing in a store on different items or any promotion is going on in the store. So as a first-person of the store they should know about the ongoings offers inside the store.
4. They need to check customers
There is always a risk in stores that someone might bring something inside the store and damage the store or people so a greeter needs to check the bags of the customer and the customer if needed.
5. Answer calls that are from inside the store
As a greeter, they need to do other work that is told by the management and usually, the instructions are given on phones so they should attend to the calls and be attentive to calls from inside.
6. Help customers and solve their queries
If some customers are confused about anything and need to understand something then a representative of the company should help customers in solving their queries.
7. Any other job which is asked to be done by the management
Skills Needed for Costco Greeter
As a Costco greeter, they need to be physically fit and have a friendly nature also need to have other skills such as:
- They should have excellent communication skills
- Helping in nature
- They should have abilities to be calm under pressure
- Should know the Costco store and ongoing sales and offers inside the store
- Good physical strength as they need to stand for long hours at the gate
- Abilities to multitask
These are the skills that are checked in a greeter.
Working hours:
As a greeter, there are a lot of responsibilities and duties that are needed to be performed such as they need to come first to the store and helping another staff member in the opening of the store and also they need to work till the shop gets closed.
If the store operates for more than 12 hours then there are two shifts and one can have to work a maximum of 8 hours, but if the store works for less than 12 hours then a greeter has to come to the store before the opening of the store and can leave with the closing of the store.
Salary
The salary of a Costco greeter is usually hourly based, which means that they get paid for the job based on the time they serve as a greeter. It is not an easy job as a greeter because it requires excellent communication skills along with dedication and politeness. So payments are usually higher but compared with the average salary of normal paying jobs they are less. For the job role, they get around $10 to $15 per hour if they work on an hourly basis, and if they come as a daily worker they are paid around $50,000 to $58,000 a year.
The salary of a Costco greeter is average and slightly higher if compared with the same type of job role.
Job reviews
The job reviews are given by people who have worked as a greeter or who know anyone close who works as a greeter.
- People refer to this job role as exciting as they get to meet interesting people throughout their day, and they usually get tips from customers for their polite behavior.
- Productive place
Many workers of Costco refer to this job role as productive as this helps them in improving their communication skills and also there are times people make friends.
- Excellent company to work for
The company believes in offering great services to its customers and workers, they provide a good working environment for their workers.
- Good working environment
- Management people are very friendly
Conclusion
A Costco greeter is a job role where a person works as the first person we see at the gates of a company or store. There are strict job duties and roles that a greeter has to follow in their job role, they need to complete knowledge about the products offered by the company and their ongoing offers and sales. The skills required in a greeter are that they should have good communication, and the ability to work under pressure. The salary of a greeter is around $15 for every hour they work. The job role is good and has been productive for many people.
