The last couple of years has led to a surplus of people ordering food online. This has given rise to a myriad of food delivery apps. One such app is DoorDash. DoorDash rose to fame in the last decade, now being one of the most popular apps in the industry. One of the most important aspects of the platform is its food delivery agents also referred to as Dashers. This article will shed light on how to become a dasher, the DoorDash background check that comes with it, and what it means if the check is suspended. Here we will see about DoorDash Background Check Suspended
How does one become a Dasher?
A Dasher or delivery driver is crucial for the system set up by the app. Here is a guide on how to become one:
- Install the Dasher app and sign in.
- Fill in your basic details and submit your application showing your interest in becoming a driver.
- The application is two-fold. It has questions about personal information and the deets of your vehicle.
- You will have to agree to a background check which will be performed in up to 10 days.
- The next step is orientation.
- If the background check comes back positive, one needs to enter their location and they are eligible to start delivering.
A few basic requirements:
There are certain rules when it comes to becoming a Dasher. A background check will ensure that these are being followed. The requirements include:
- One should be 18.
- In certain locations, one needs access to a vehicle and a valid driver’s license accompanying it.
- One shouldn’t have a record of DUIs, excess tickets, sexual offenses, and felonies.
DoorDash Background Check
Using a third-party app, DoorDash makes sure that you meet all their criteria. It mainly includes checking up on your criminal record and the status of your vehicle.
The entire process will take around 10 days. You will be notified via email if you pass the check.
You can also request access to your report to see for yourself if you are eligible or not.
DoorDash Background Check suspended
If the DoorDash background check is suspended it is because of one of the following probable reasons:
Incomplete information:
If one has submitted a form that has information that is missing, their DoorDash background check might be suspended. This could include your personal information or vehicle information.
If it is personal information you might want to check what you’ve missed. You can request your form and thoroughly go through it. Most times, a quick revision is enough to check this information out.
If the vehicle information is missing here’s something you need to know. Owning a vehicle isn’t the prerequisite. If one has access to a car or bike, they can enter those details. This means that if one has left the form incomplete because they don’t own a car, that is no problem. You can just rent or borrow a vehicle and enter those details. This is completely acceptable by DoorDash.
Once you have entered the details you missed, resubmit the form. You will soon be eligible for a background check.
Wrong information:
To perform the background check, DoorDash requests your social security number. This enables them a tad more information about you.
If this information doesn’t line up with the one in your application, your background check might get suspended. In some cases, the information one has entered simply doesn’t add up.
What to do if your background check is suspended?
- You will be notified if your background check is suspended. One is most likely to receive an email.
The email will have instructions on what one can do next. Often they have a way to resubmit your application. Follow their steps to undo the suspension.
- DoorDash uses Checkr, a third-party application to do the background checks.
One can directly use the app to log into their candidate portal and make the necessary changes. A link to Checkr is also available on the DoorDash website.
- In case of any doubts or an inability to resolve the issue using the aforementioned steps, one can call DoorDash support for guidance.
Making the necessary changes reelects you for a background check. Please triple-check your application to ensure that it is correct.
The suspension will slow down your application process a bit. With the suspension, it can take one an additional week to become a Dasher.
Does a suspension entail a disqualification?
No. A suspension is a minor setback. It is something one can resolve. If one can provide the correct details within their allotted time frame, they can still be eligible to work at DoorDash.
A disqualification or a background check that comes back negative might make one ineligible to work at DoorDash. This might happen if one has a criminal record or driving offenses.
DoorDash will notify one via email or phone call. Most suspensions are resolved within less than a month, A disqualification is often permanent.
To conclude, hopefully, this article helped you figure out the suspension. To summarize, a suspension is because of misinformation or incomplete details. The resolution is often quick. Make the necessary changes and you will be good to go.
