It is an American clothing and skateboarding Lifestyle company founded by James Gebbia in 1994. It deals in the apparel for youth and hip-hop cultures in general and deals in the production of skateboards and accessories. The first store was opened keeping in mind the style and comfort of the skateboarding community. It releases new products in its retail stores and on its websites worldwide. It releases new products on Thursday mornings in Europe and America and Saturday mornings in Japan. Let us know more detail about ‘Supreme Cancel Order’.
Supreme Cancel Order
There are no specified procedures on the official website of the supreme about the cancellation policy. So canceling an order on supreme is a complicated process.
How to cancel an order on the supreme?
1.No cancellation policy
After making payment, supreme does not allow its customer to cancel the order. It happens because of the swift packaging process adopted by the company. After placing an order and completing the payment procedure, the package is immediately sent to the warehouses by the managing team.
If the customer has a valid reason to cancel the order, they can try contacting the customer care team of supreme. The customer can put a cancellation request with the customer care team and brief them about the situation. But briefing the customer care team about the issue does not guarantee that you will be able to cancel your order.
Alternative Of Cancellation
There is another alternative to canceling an order. The customer can wait until the order arrives. After the order arrives, the customer can file a return request with supreme instead of canceling the order. This way, you can get a refund and get rid of unwanted orders. Although, there are some exceptions in the return policy too.
Supreme Return Policy
The customer can return the package within two days of purchasing the item from supreme. The customer can file the return only through the mail. The return is not acceptable online or in stores. The customer must follow the return guidelines laid down by Wish. These are the steps that are to be considered while returning your package to supreme-
- Visit the official website of supreme and log in with your credentials.
- Navigate and contact the customer care team.
- Make sure to place the return request within two days of receiving the package.
- Get a physical copy of the return form from your order confirmation.
- Fill out the return form and affix it with the item you want to return.
- After supreme confirm your return request, mail the item to them in appropriate packaging.
Terms and Conditions Of The Supreme Return Policy
If the return request made by the customer does not meet the following term and conditions, otherwise the return request will be rejected by the supreme. Following are the term and conditions-
- The order returned should be in the same condition as received. The items should not be used or washed before returning.
- The tags on the product must be attached to it.
- The customer should mail the package so that the organization receives the package, within seven days.
- Certain items such as bags, accessories, hats, t-shirts, skateboards, shoes, and sale items, are excluded from the return policy of the supreme.
- The supreme does not directly pay in cash to their customers after a return is made. They provide shopping credits to their customers. These credits can be redeemed at both online and offline stores of the supreme within one year after these credits are received.
- The complete invoice price is not refunded by the supreme, after the return of an order. They deduct the shipping charges of the product from the total invoice value.
Supreme Exchange Policy
Although the supreme supports the return of the item, it does not extend any exchange policy to its customers. The customer can only return the product. No exchange is accepted once the sale takes place at the supreme.
Conclusion
It is an American clothing and skateboarding lifestyle firm founded by James Gebbia in 1994. It deals in the apparel for youth and hip-hop cultures in general and produces skateboards and accessories. The company does not have any explicit cancellation policy on their official website on how to cancel an order on the supreme. The customer can alternatively choose to return their item. After following the prescribed terms, the customer can return the item. The supreme does not directly pay in cash to their customers. They provide shopping credits to their customers that serve in both online and offline stores of supreme within one year after these credits are received.
Faqs
- Can the customer visit the nearest supreme store and return my order?
No, return of any item from the supreme can only take place through mail services after the appropriate return form is filed and attached to the package.
- How can I contact the customer care team of supreme?
The customer can contact the customer care team of supreme at the email address support @supremenewyork. Com.
- What is the refund method adopted by the supreme?
The supreme does not directly pay in cash to their customers. They provide shopping credits to their customers that serve in both online and offline stores of supreme within one year after these credits are received.
