NOBULL is one of the world’s top footwear brands. It is not only a footprint brand but also sells other outfits, including hoodies, jackets, bags, and more for men, women, and kids. NoBull offers free exchanges and returns of products within 60 days of purchase in new, clean, and resalable condition. A return policy is basically a rule defined by the retailer that outlines how a customer can return any purchased item. Let us know about “Nobull Return Policy”
A return policy defines which items can be returned and in what time frame. Also, in a return policy, retailers ask for the reason for the return. A clear and fast return policy helps customers trust a brand. Customers feel secure that the product they are buying is the same as that represented. If a retailer doesn’t provide a return policy, customers become suspicious and avoid buying products from that brand.
Return policy For NoBull:
Nobull facilitates customers by providing free returns and exchanges within 60 days of buying a product, but there are some rules that will be applicable:
The returned products presented by the customer to the company must be in its original state, which means that they are not used, damaged and washed. Also, the original tags must be in the same condition. Tags should not be removed.
The product must be in the original condition as the shoe box and shoelaces are an important part of the product presentation, so these items should not be damaged.
The product that was purchased online will be returned online through an app or website, and the store-bought product will be exchanged or returned from the store.
Note: The company will not accept the returned product if it does not match the above guidelines.
Nobull also assists its customers by allowing them to contact the customer service team if they receive a damaged product piece or have a quality issue.
For US customers, there is a different way, and customers outside the US can return or exchange products in different ways.
Return And Exchange (only In The United States):
First, go to the NOBULL website. In the exchange and return policy, there is a link. By clicking it, a form will appear that needs to be filled out.
After submitting the online form for returns and exchanges, the customer will receive a prepaid return label which can be printed, or there is another option of a QR code that can be printed. The customer will also receive a set of instructions regarding how to send your return via email.
The company is not supposed to process the exchange until and unless the product that is to be returned has been received by the officials. The company will process the return only when it becomes confirmed that the returned product has been received by the carrier.
NOTE: The submission form is easy and does not contain more fields than necessary for customers to feel difficulty. It is easy and concise. Before filling out the form, keep your product receipt with you because first, it will ask for the order number and the billing zip code.
Return And Exchange (Outside The US):
The outside US customer does not need to fill out the form but they have to return the product directly to the company address, which is “NoBull Returns Department, Barrett Distribution Center, 15 Freedom Way, Franklin, MA 02038” by their own carrier. The NOBULL recommends customers use a tracking service by which they can continuously track the product and also keep that tracking number for reference.
Once the product has arrived at the NOBULL facility, it may take up to 10 days to process the return. While your return has been processed or NOBULL has issued the return, you will receive an email.
Currently, NOBULL is not offering gift return options or exchanges. They are also unable to provide customers with prepaid return labels for orders returned from outside the US. International customers are responsible for any costs associated with exchanging the product, including shipping costs.
The following Are The Benefits Of The NOBULL Return Policy:
It is maintaining the trust of customers and encourages them to buy products repeatedly without worry.
The company is providing timely information through email regarding the process of returning products.
The following are the disadvantages of the NOBULL return policy:
International customers have to pay shipping fees.
The process of returning starts after receiving the returned product, so it may take more time.
Conclusion :
Return and exchange policies are important for businesses to gain customer trust. NoBull is facilitating its customers with a 60-day easy return policy for both United States customers and non-United States customers.
Frequently Asked Questions(FAQs):
How long does it take to return?
Ans: No more than 60 days. It can be returned in a few days as the return time is based on the location from which it is returning.
Do international customers have to pay a shipping fee?
It is completely based on the location of the customer and the shipping method they used.
Will the company accept a return if a customer misplaces a box of products?
No, it is important to keep your box with the product and read the return guidelines completely.
