Harry Coverman and Oliver “Ollie” Rosenberg approved the 1982 opening of Ollie’s, founded by Mark L. Butler and Morton Bernstein. Thus, the name “Ollie’s” is inspired by the approver’s nickname. The first Ollie’s store outside of Harrisburg was established in Mechanicsburg. There is no better destination than Ollie’s to find high-quality, low-priced products. Ollie’s is known for the highest quality at prices that can’t be beaten. Ollie’s has a 30-day return window, within which you can return policy or change any product bought from Ollie’s at no cost. Return and policy can be done by mail or in-store. Your return or exchange will not be processed by Ollie’s if the product is not in its original packaging and in a resalable form.
Overview of Ollie’s Return Policy
To return a product acquired from Ollie’s, you may either take it to the nearest retail outlet or send it back to the company through the mail. However, returns made by COD are not allowed.
Checklist for Ollie’s Returns
- The product can only be returned if the following requirements are met:
- There must be no signs of usage or opening.
- Products should have a UPC or serial number.
- The retail outlet reserves the right to reject returns of personalized products.
- Return requests for products older than 30 days will not be accepted.
- Before sending things back through mail or postal service, customers must get the company’s permission.
Return Policy at Ollie’s Bargain Outlet
Before making a return to Ollie’s Bargain Outlet, the following guidelines must be followed:
Only products in their original packaging and/or resalable form can be returned. Also, products must be unused.
Returns must be made with the order receipt to be eligible for a full refund.
For every successful return, a refund will be made to the initial payment source.
Seldomly, if you don’t have your order receipt but still want to return your products, you can do so according to Ollie’s return policy. You can get your money back at the retail outlet if you show a valid government-issued ID.
Ollie’s In-Store Return Policy
The first step is to find Ollie’s outlet near you.
You should contact the outlet’s support team and explain the complications you’ve been having with the product.
A customer support agent will help you throughout the return process. 14 to 21 days is the time-frame in which the store will process your refund after a successful return.
Way to Return a Product by Mail at Ollie’s
The products must be returned in no more than 30 days of delivery and in their original form (unused, unwashed, and in their original packaging) to get a full refund. The UPC or serial number must be on the product itself.
Before returning the product for a refund or exchange, you must contact Ollie’s for a Return Merchandise Authorization (RMA) number. It is common practice to include the RMA number on the bill of lading or the box itself. It’s possible to get an RMA number by contacting customer support by phone or email.
Carefully follow these instructions to return Ollie’s products by mail:
- First, always have your order information and tracking number handy.
- Secondly, if you didn’t receive a return label with your order, you may email Ollie’s customer support, and they will send you one.
- Third, head to Ollie’s main website’s “My Account” section to print out a return label.
After you have completed the preceding procedures, affix the return label to the product’s original packaging, and send it back to:
Ollie’s Bargain Outlet,
6295 Allentown Blvd., Suite 1,
Harrisburg, Pennsylvania 17112,
USA.
Alternatively, you may drop off your shipment at a UPS-authorized shipping location in your locality.
Ollie’s Return Policy on International Purchases
All overseas sales are final. Ollie’s is not liable for customs, tariffs, or taxes on international orders. The recipient is responsible for all tariffs, taxes, and other fees associated with the delivery of their purchase.
As a result of varying customs restrictions in different countries, international shipping may take as long as 45 days, which is beyond the store’s control. The corporation is unable to hasten things forward. Ollie’s requires you to contact your country’s postal authority if your package gets damaged or lost while in transit.
Shoppers from outside the United States will be responsible for shipping costs. Furthermore, the shopper pays the non-refundable return and delivery fees.
Conclusion
Since Ollie’s first store launched outside of Harrisburg in 1982, the chain has expanded to more than 213 outlets across various states in the United States. This expansion has been attributed to the company’s customer-friendly policies and practices.
The low prices and high quality of Ollie’s wares, along with the store’s generous return policy, have made it a top choice am discount retailers. Furthermore, these factors have been a pointer to the relatively bright future of the company among its competitors.
FAQs
What is Ollie’s Exchange Policy?
Any exchanges within 30 days of the purchase/delivery date are accepted at Ollie’s, except for size and color swaps. This choice was made to provide customers with free domestic delivery. Careful consideration must be given to product sizing and color scheme.
What is Ollie’s Refund Policy?
In no more than 14 days, Ollie’s will credit your original payment method. You will get a full refund if you utilize a regular courier service, including shipping and handling. You may not receive a refund if your products don’t meet the company’s return/exchange criteria.
A 15% restocking charge will be applied to all returns. Ollie’s locations take all major credit cards, cash, and checks.
What is the Army Reward Policy at Ollie’s?
You get points every time you shop in-store. When 250 points are accumulated, a 10% discount code is emailed to you for your next purchase. The thrill is that this voucher does not have a time limit.
