Whether you are thinking about redecorating your apartment or moving into a new one, buying new furniture is always fun! Be it that sofa set that you have been eyeing for so long or the bedside table that you’ve always wanted, it is imperative to consider a few essential things before bagging every item you find pleasing. This is where a furniture warranty comes into the picture. Yes, you read that right! Before purchasing the items that have caught your eye, it is imperative to first go through the warranty so you don’t face any issues in the future. So now, without further delay, let us move ahead and look at what the furniture warranty at Rooms To Go has in store for you!
Rooms To Go Furniture Warranty
When it comes to the furniture warranty at Rooms To Go, you must know that this warranty applies to all products. According to their warranty policy, you can make use of the warranty for a period of one year, commencing from the date of purchase of the item. However, you must know that certain things do not come under the warranty, majorly mishandling of the product on your end. After buying the products, you must read the instructions carefully and follow them as well. For instance, sometimes exposing your item to direct sunlight damages it, and thus, that defect will not be considered under warranty!
Furniture Warranty at Rooms To Go: Everything You Need to Know
Now that you know that going through a product warranty is absolutely vital, let us have a quick look at Rooms To Go’s furniture warranty!
Time Period:
One of the most important aspects to look for when going through a product warranty is the time period for which it is valid. As regards Rooms To Go, the product warranty extends for a period of one year. This implies that if you notice any material defect or lapse of workmanship in your product within one year of purchasing it, you can contact the store to get it repaired. Moreover, if the damage is too much, you can also exchange it for a new one!
Exceptions:
Product warranties are not always easy-going. There are always some exceptions that you need to keep in mind before availing of your product warranty. When it comes to Rooms To Go, you must know that the store will not repair or exchange the product under these circumstances: damage inflicted on the item due to improper mishandling or accidents, dirt and mold getting accumulated on the product due to not cleaning it regularly, and damage caused due to weather conditions such as hurricanes and rain. This means that if the damage is inflicted on your end, the store will hold you responsible and charge a fee to get the product repaired.
Items Without Warranty:
Besides these exceptions, you must also be aware of certain products on which a warranty is not applicable. This applies to items that are sold at a clearance center and the accessories and floor samples sold ‘as is’ at the brand’s showroom. In addition to this, the store also mentions that there is no product warranty for bedding comforters either. So, if you notice any defect on products without a warranty, you can either make use of the store’s return policy, or exchange policy, or pay the extra fee to get it repaired.
Rooms To Go: What is the Return Policy Like?
Now that you know all the necessary details of Rooms To Go’s product warranty, you must be wanting a little more insight into some other policies of the store, such as the return policy! So now, let us cast a glance at the return policy of Rooms To Go.
Return Policy for Online Shopping:
If you have ordered some furniture online from the official website of Rooms To Go, then, to make use of the return policy, you must know there are two situations: the item is not loaded/delivered, or the product has been loaded or is reached at the destination. In the former, the product can only be canceled or returned if it hasn’t been loaded. In the latter, you can return the product within 48 hours of receiving it. Besides this, you cannot cancel your order if you have selected the store’s express service, and to return the product, you must take the help of USPS and make sure that the product is in its authentic condition.
Return Policy for In-store Shopping:
The return policy for in-store products at Rooms To Go is quite harsh, so you must think twice, or even thrice if need be, to purchase products. You can return in-store bought products to the store only within 48 hours to receive a full refund; if you return past 48 hours, then your refund will be cut accordingly. Moreover, you must produce the fee receipt at the store and make sure that the product is in its original condition.
Conclusion
By now, you must have gone through all the necessary points regarding the furniture warranty at Rooms To Go, be it the time duration, certain exceptions, or the products that do not have a warranty! Moreover, you must also be aware of the store’s return policy for products bought online and for the products bought in-store. All this is necessary for you to be mindful of for the next time you go shopping at Rooms To Go so that you put yourself forward as a conscious and aware customer who knows his rights!
Frequently Asked Questions:
- What are some best alternatives to Rooms To Go?
Stores like Wayfair, Pottery Barn, Ikea, and Big Lots.
- Does Rooms To Go accept payments via credit cards?
Yes, you can pay via Visa, MasterCard, and American Express.
