Vineyard Vines is a company that sells apparel and accessories. You can buy several products from men’s, children’s, and women’s wear to ties, belts, swimwear to many other accessories. A pink whale is the symbol of the company. In all 50 states in the United States, the company has grown to more than 100 locations. Let us know about “Vineyard Vines Return Policy”
Vineyards Vines Return Policy
A successful return policy is crucial to the growth of any business. Vineyard Vines has made it easy to return any item for customers who are unhappy with it. Vineyard Vines provides various options to its customers to return any product, but there are some conditions. The options include an online return policy and a return policy in-store. Your product return must be unused. The goods must have a receipt. The products should not be customized.
Requirements to fulfill before returning product: These requirements should be fulfilled before returning items.
- Your Vineyard Vines items are returnable if they are still unworn.
- The product should have all of the original tags.
- The hygienic liner must be intact.
- If customers want to try underwear and swimwear must try over underwear.
- Products bought by customers from the Vineyard Vines website, app, or physical store are returnable.
Using the mail to return an internet purchase: For both online and in-store returns, you must present the receipt of the purchase.
- If you have your Vineyard Vines account, log in and then fill in your email address.
- After logging in, visit the order history page.
- You can fill in fields like Oder Number. If you cannot find your Order Number call on 1-800-892-4982 or send mail to this email address TIEGUYS@VINEYARDVINES.COM. You can also live chat from the Live Chat option on the contact us page of the store.
- Enter postal code.
- After pressing Begin My Return and following instructions, the return process will start.
Returning Online Order In-Store:
- If you decide to send your online order back to a store, you can only do so to a retail store.
- If customers want to return purchases made online and in-store to a retail store, you can easily find retail stores near you by going to the Find a Store tab.
- You can find stores by State, mile range, or ZIP code.
Returning your product in-store: The quickest method to return your goods is to visit your nearby Vineyard Vines trade store. The Vineyard Vines crew member will help you with the return procedure.
Return policy for the United States customers: Customers from the United States can call on 800-892-4982. Customer support representatives will guide you.
Return policy for international Vineyard Vines customers: Vineyard Vines uses Borderfree to deliver its goods to customers abroad. When returning an overseas order, Borderfree will credit your refund in the same currency and at the same exchange rate within 30 days of refund request. Following 180 days after the original purchase date, international customers must return their purchases.
If a customer from the European Union cancels their order during 7-days after completing the transaction, Borderfree will compensate customers for the price of the product or products and any other charges spent, like shipping. Keep this in mind, Borderfree reserves the right to charge the consumer for the cost of returning the goods.
Holiday gifts return policy of Vineyard Vines: Vineyard Vines accept returns for holiday gifts that are unused and purchased at vineyard vines in-store or online.
A full refund is given to the customers for regular-priced items returned within 60 days of purchase or for sale items within 30 days of purchase. If the present is returned after that period, the receiver will still get a gift card or store credit.
Return policy for Vineyard Vines Outlet: Products bought from the Vineyard Vines outlet are eligible for a return within 30 days of purchase and are accompanied by an original receipt. Customers cannot return merchandise from outlet stores to a Vineyard Vines retail store or online.
Non-Refundable Products:
- Damaged products.
- Warehouse purchases
- Sample sale purchases
- Clearance sale products
- Final sale products
- Altered items
- Personalized orders
- In-store purchases without a receipt
- Gift Cards
Conclusion:
A favorable return policy always encourages people to purchase more from that brand. To keep this in mind, Vineyard Vines provides its customers with several options to return their bought goods. Customers can return products either online or in-store. To get a full refund you must return full-price orders and sale orders within 60 days and 30 days respectively. Holiday gift orders can refund to the original Credit card after a certain period.
Frequently asked questions:
What is the Exchange policy of the Vineyard Vines?
According to the return policy of Vineyard Vines, the company will refund customers the difference if their product is cheaper than their return product. if the total value of your exchange product is higher than the returned product then Vineyard Vines will ask you to organize a proper form of payment. Shoppers can return their products by contacting customer support, they will help the shoppers with the process of exchange or can exchange their purchase through the mail.
