Introduction
When it comes to shopping no matter the product, you only opt for the best. Whether it’s home appliances or apparel, you want something that checks all the boxes on your list. With trending stores and products, the same may be easily achieved too. However, what happens when you don’t like it? Or when you change your mind? Should you be forced to settle for less? Definitely not, which is why you have excellent and diverse return policies across all stores. Almost any product has a return policy based on terms and conditions put by the store. Here, let’s discuss Lowes special order return policy.
Lowes special order return policy- Overview
Focusing on the popular and trusted Lowes store, they have a return policy too. However, that’s not what we’re here to talk about, not exactly at least. There is something called a special order in Lowes that naturally requires a specific return policy. So what’s different? Is it better? Find the answers as you read on. Lowes will take back special orders based on their conditions which you’ll find below. However, there is a fee and procedure attached to it too.
About Lowes
Lowe’s Companies Inc, also known as Lowes is an American company having the upper hand at home appliances. Be it furniture or tools, Lowes has you covered. And with only the best! Even though they give you the best, they understand that you have your likes and choices. Therefore, they have a flexible and understanding return policy that works for both you and the company.
What is Lowes special order?
Wondering what a Lowes special order is? We got you covered! Lowes special orders are a whole section of separate merchandise marked as specials. The advantage is the variety and increase in the availability of options of brands, types, and more. In special orders, you can choose from the selection available and other options granted through special orders. Therefore, you’re not restricted when it comes to brands and choices. Also, note that special order means that Lowes especially looks into your order and connects with respective manufacturers to get you what you want although it may not be available at their store at the time. This means they put in extra effort and go out of their way to get you what you want.
Lowes special order return policy
Well if they’re putting in so much effort, will they even take back the order? Yes, they do! Lowes has their policy and conditions. However, they do accept returns on special orders. Lowes follows the same return policy ads they do for the return of regular products. However, the catch is that a 20% fee is deducted from your refund. This fee may also vary depending on the manufacturers, product, and so on.
To give you a gist about Lowe’s general return policy, it’s the same as other stores. The general policy is that you’re allowed to return products within 90 days after being purchased. However, the standard rule is that one must have receipts and a valid ID.
A few other requirements are:
- The items must be in proper, unused conditions.
- For items purchased via Lowes rewards, advantages, or cards, the period is extended to 365 days after purchase.
- Certain appliances like tools, electronics, and so on must be returned within 30 days after buying.
Items purchased via gift cards will be refunded in the same manner. Refunds take up to 15 days. All you need to do is go to the same store and hand in the receipt, Id, and the product. If you’re doing the return via shipment, you must securely pack the product in a box along with the appropriate labels and have them shipped as per the company’s guidelines.
As mentioned above, the return policy on special orders is more or less the same with the addition of the deduction of fees based on your order.
Terms and conditions
Like the return policy is the same, the terms and conditions are also similar.
The following exceptions are made for products at Lowes
- Holiday items must be returned before the holiday season ends. If the same is purchased after the season, they will not be refunded.
- The deadline to return liquid paints, electronics, and a few exceptional items is 30 days only.
- Masks and facial items will not be refunded
- Extra charges, fees, and taxes may not be refunded
- Special orders will be returned and refunded after deducting the 20% fee charge or more
Conclusion
Lowe’s return policy is pretty simple if you follow the guidelines well. The special order return policy is also the same. What’s added is the element of deducting a percent from the refund as a restocking fee.
FAQs
- Does Lowes sell clothes?
Yes, they do. However, these are not clothes for everyday or fancy wear. Jackets, knee caps, helmets, work vests, and other apparel are available. These are used for manual or mechanical work purposes. Other than this, heating apparel may also be available.
- Can one return gift cards at lowes?
No, one cannot. Gift cards are non-refundable items. However, the credit used to purchase something
