Walmart Exchange Policy- Return Policy Online

Walmart Exchange Policy


Walmart Incorporations is a chain of stores that sells products related to grocery shopping household items, etc. It is a multinational company based in America. It is now worldwide popular with more than 10,000 stores in approximately 24 countries.  Walmart usually sells all the basic requirements of a household such as grocery items, kitchen appliances, electronic equipment, accessories, home decorating items, etc. What if you don’t need something that you bought from Walmart? What is the Return Policy of Walmart? What is the Walmart Exchange Policy? Keep reading the article to know more about it. 

Walmart Exchange Policy

The exchange policy of Walmart is not that complicated. If you bought a product from Walmart, and you don’t feel the need of having it anymore, you can return or exchange it within 90 days of buying. It means you have 90 days to exchange or return it to the company. No products will be exchanged after the end of 90 days.

Walmart Exchange Policy without receipt

It is a general question between the consumers of Walmart whether they accept products without a receipt or not. The answer to this question is, It does not matter if you have the receipt or not, they will accept the product if you bring it within 90 days of expiration. The only thing that matters while exchanging or returning a product to Walmart is to come along with the product before the 90 days duration policy.

Exceptions for Walmart return policy 

Walmart accepts most of the items under its 90 days policy of return or exchange. Still, there are some exceptions, some items are different and valuable that will not return under the 90 days policy. The exceptions for the same are as follows:-

  • Prepaid wireless phone, You can exchange or return or ask for a refund within 14 days after purchase. 
  • TVs, Cameras, Mobile Phones, Laptops PCs, etc. You can return or exchange them within 30 days after purchase.
  • Lenses, contacts, glasses, contact lenses, hearing aids, etc. You can return or exchange them within 60 days of purchasing them.

Walmart exchange policy on electronics 

The exchange policy for electronics at Walmart is to return it before the time duration of 60 days after purchasing the product. Products such as PCs, Laptops, Mobile Phones, Televisions, Cameras, etc. 

Walmart return policy on opened box

Walmart accepts its products with or without the boxes as well. It does not matter if the box of the product is opened, damaged, or missing the company will accept the item. Remember that you should have the receipt of the product with you as proof of purchase, the receipt is not necessary if you have the box, in case you do not have the box with you, it becomes necessary to have the receipt. 

Walmart return policy online

In case of buying a product online, through the official website of Walmart, you can send/mail back the product within the time of 90 days of purchasing the product. To return or exchange the product bought online, follow the given steps:-

  • Go to the official website of Walmart.
  • Visit the page of “My Orders”
  • Choose the product that you want to return or exchange. 
  • Explain the problem or issue you are facing with the product and click on Ok. 
  • Now, the product will be picked up from the address you provided. And your cash will be refunded. 

Walmart in-store return policy

In the case of buying the product from the store of Walmart itself, the only thing to remember is the time duration of returning or exchanging the product whether it is 90 days, 60 days, 30 days, or 15 days. To return or exchange the product, visit the store of Walmart from where you purchased the item, and follow the procedure they will ask you to. 


In conclusion, Walmart’s return policy is to make sure the time duration prescribed for returning or exchanging the product. General grocery items and household items can be returned within 90 days of duration, electronic items can be returned within 60 days of purchase. 


  1. Does Walmart check the serial number return? 

Yes, Walmart does check the serial number return.

  1. How do you exchange at Walmart?

You can exchange your Walmart product by visiting the store itself. Another way to exchange the product is by sending it to the company through mail, they will provide you with the expenses and taxes they charged previously.

  1. Can I return a TV to Walmart after 30 days?

Yes, you can not return a TV to Walmart after 30 days because the return policy for electronic items is for 60 days. 

  1. What items cannot be returned to Walmart? 

The items that cannot be returned to Walmart are as follows:-

  • Medicines
  • Gift cards/New Year cards
  • Tobacco
  • CD/DVD/Video Games
  • Alcohol-related items 
  • Sanitary products
Walmart Exchange Policy- Return Policy Online

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