What is Nordstrom Rack Return Policy?

Every department store has various policies with which they make use of and operate with but “Return Policy” seems to be the one policy buyers are concerned about before they part with their hard-earned money. Therefore, this article will give you an in-depth understanding of Nordstrom Rack return policy, returnable products, how to return purchased products, and refund.

Nordstrom Rack Return Policy 

Nordstrom Rack Return Policy 

  1. All purchases made in Nordstrom Rack have 45 days return ultimatum.
  2. Returns can be made through the mail or for free at the U.S. Nordstrom Rack store or U.S. Nordstrom store.
  3. No exchange for the returned product.
  4. All purchased products may be returned unless a particular product is marked with “Final Sale” or “Non-Returnable and beauty products.
  5. All purchases to be returned must be in their original package, must never be worn, restyled, or ruined.
  6. Late returns of the purchased product will be subject to 50% of the product’s original price.

How to Make Returns? 

Through the Mail

You can start your returns online by printing your pre-paid shipping label sent through email, or you can present your computerized return code with a qualified USPS venue. All purchased shipping costs are deducted from your requested refunds.

Through any U.S. Nordstrom Rack or Nordstrom Store for free

You can make your purchased return by taking it to any nearest U.S. Nordstrom Rack or Nordstrom Store along with your evidence of payment and original form of deposit.

Returnable Purchased Products 

In as much as Nordstrom Rack’s return policy to support the return of the purchased product within a given amount of time, certain products can be returned and some can not be returned. 

  • Apparel
  • Footwear 
  • Bags
  • Sunglasses 
  • Jewelry
  • Watches can all be returned 
  • Beauty products can not be returned unless stated otherwise.

You can also confirm whether your purchased products are returnable by checking your invoice, purchases page, and email confirmation.                   

Nordstrom Rack Refund

All Nordstrom Rack refunds will be credited to your original form of deposit or Nordstrom gift card.

  •  Refunds are processed within 5 -7 business days, refunded amount of returned purchased to Nordstrom Rack will be applied to the returnee credit card.
  • Purchased returns made through the mail are received within 10 -14 business days. Your refunds are processed once received.
  • If returning gift items, your refund will be made as a Nordstrom gift card which can be redeemed online or in Nordstrom or Nordstrom Rack store.
  • All refunds will be received through the exact form of payment of the returning products. If payment of a product is made through your credit card, a refund will also be made through your credit card.
  • Shipping charges for the product you purchased are not going to be refunded.


Nordstrom Rack Return Policy is an encouraging policy that reassures buyers and promotes trust within existing buyers and new buyers to patronize them from time to time. Their policy includes 45 days return ultimatum, late returns are subjected to only 50%refunds, all purchases must be intact on return, only purchase marked with “final sale” or “non-returnable” can not be returned. 

The returning of the purchased products can be made through the mail which only involves printing prepaid shipping sent through email or presenting the online return code at any qualified USPS venue and you can also make your return through Nordstrom or Nordstrom Rack store by using your evidence of payment. But in other to return the purchased product, you can confirm by checking your invoice, purchases page, and email confirmation.

However, Nordstrom Rack Return Policy takes a certain number of days for refunds to be processed depending on your means of returning and your refunds will also be made back to the exact form of purchasing the returned product. 

Frequently Asked Questions 

Are exchanges allowed for returned purchases?

No. Exchange options are not available in the Nordstrom Rack store.

How much will it cost to ship a returning purchase?

All cost of shipping returning purchase is charged from your refund which is per prepaid label used.

Do I need the purchased product receipts to make my returns?

Yes, you need to have your receipt to make returns and also your original form of deposit for buying the returned products.

What is the cost of shipping a returning purchase?

The cost of shipping a returning purchase depends solely on your location and all costs acquired will be deducted from your refund of the returned products.

How long does it take to get a refund?

It does not have a particular number of days, but getting your refund varies on your means of shipping the returned product. All refunds are processed immediately after your return is received and confirmed at the Nordstrom Rack store.

Does Nordstrom Rack have the same return policy as Nordstrom?

No, they are different from each other.

What is Nordstrom Rack Return Policy?

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