Office Depot Return Policy

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You may have purchased office supplies from Office Depot and because you are unhappy or dissatisfied with your order you wish to return it. It could also be that you would like to know their return policy so you feel secure when you order from them. Well if you fall into any of the above categories keep reading for useful information on Office Depot’s return policy. 

Office Depot Return Policy

Firstly, Office Depot allows returns from unsatisfied customers. There are two (2) possible ways to make returns back to Office Depot; in-person returns and mail returns. The in-person return means you go to an Office Depot store that is closest to you to make the return physically. For this, you would need to bring along the item or items you wish to return with you to the store. Take the item or items to the checkout counter so you can be assisted by a store employee. 

On the other hand, for mail returns, you need to go online. Go to the page on the Office Depot website where you can see your order history. Next, click ‘Return’ (it is located in the upper right-hand corner of the page). Choose the item or items you wish to return. After you do this you are to print the return label for free from the website, attach it to the item and then take the item to a USPS location.  Be aware that you need an account on the Office Depot website to make a return online. It is also important that you familiarize yourself with the allowed return timeline for the Office Depot products as it differs. 

For gift cards, Office depot does not allow returns on this, same with phone cards and prepaid cards. For cleaning and safety supplies, returns are not allowed. Furthermore, for brand products, excluding toner and ink, you may return at any time. For office supplies, you may return items within ninety (90) days. For technology and electronics, you may return within fourteen (14) days. For furniture, you may return within fourteen (14) days. For CDs, DVDs, and video games, you may return within fourteen (14) days. For more details on the Office Depot return policy please keep reading. 

How Important Is The Original Packaging Of The Products While Making Returns At Office Depot?

For certain items, it is necessary to return them in their original packaging at Office Depot. Items such as office supplies, ink, toner, technology, and electronics. Also, these items must be returned unopened. 

Furniture also must be returned with all the parts and must be unassembled at the point of return.

Must I Return Items With My Receipt At Office Depot? 

Yes, the receipts are required to make returns at Office Depot. Therefore, try not to lose your receipt as it is crucial. 

What If I Have Misplaced My Receipt?

 If you do not have your receipt then you will need to present a valid government-issued ID (Identification). 

Can Office Depot Refuse/Deny My Return?

Yes, the Office Depot store reserves the right to refuse your return if the item you wish to return does not meet their requirement. Be sure that whatever you wish to return falls right within the returnable items or the timeframe isn’t past the allowed timeframe. 

How Do I Get My Refund From Home Depot? 

This differs based on your mode of payment. Let me break it down properly. 

 If you have used a debit card to pay then your refund is dependent on your bank’s processing time. 

If you made payment with cash or check over ten (10) ago then you will get your refund by cash but if you made payment with a check not up to ten (10) days ago then your refund will be an Office Depot return card which you will receive between three to four weeks.  

If you made payment by using a credit card then your refund is dependent on your credit card company’s processing time. 

What If I Do Not Have An Office Depot Account And I Wish To Process My Return Online?

It is mandatory to have an Office Depot account to process your order online.

 If you do not have an account, then you could easily create one on the Office Depot website. 

Are There Return Fees At Office Depot? 

Yes, there are return fees for some items at Office Depot. The fees are known as ‘restocking fees’ at Office Depot. 

There is a fifteen percent (15) percent restock fee for returns of technology that have been opened. Therefore, you will pay fifteen (15) percent of the price at the point of return if the technology has been opened and not in its original packaging. 

CONCLUSION 

Office Depot’s returns policy is somewhat strict so make sure that you go through the details of their return policy properly. Also, comply with the requirements so your returns don’t get denied.

Frequently Asked Questions

  1. How can I contact Office Depot for assistance on my returns and inquiry? 

You could reach them via their customer service tell which is 1-800-463-3768.

  1. Is it possible to get a receipt if I have misplaced mine? 

Yes, you could get a new receipt if you have misplaced your copy. Do contact their customer care for more information on this. 

Office Depot Return Policy

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