Uniqlo is a popular brand worldwide. It is a brand that makes low-cost and high-quality functional clothes using technology such as HEATTECH and AIRism. These two technologies are the reason for keeping the clothes warm and the innerwear dry and moisture-free. The brand has increased in popularity and is preferred even more because of the high quality, stylish yet practical, and affordable casual wear that they offer. Let’s learn ‘Does Uniqlo have Return Policy?’
It is becoming a popular choice for global citizens. The quality of the clothes surged after the brand pledged by making a global quality declaration in the year 2004. Uniqlo has excellent customer service in place. This is because they place a high value on client satisfaction. They even have a customer satisfaction store manager position to provide the highest customer service. Their return policy is also simple, easy, and fast.
Uniqlo’s online return system:
For returning an online order you have to obtain a prepaid shipping label or a return form. You can either select a prepaid shipping label or any carrier of your choice and print it out on the final step. Repack those items to be returned with all the original tags.
What is the cost of the return?
The refund amount is $7 which is taken to cover the cost of the return shipping. The carrier of your choice will be at your expenditure.
How long does it take to receive my refund?
The whole return process takes 14days. An email confirmation will be sent to you once your order has been processed. The amount will take three to five business days. You can check the status of the return on returns.narvar.com/uniqlo/returns. If you have done it through the portal. The return policy is that it must be returned within 30 days of purchase. You must not forget to include the return form for quick processing. You need to record your tracking number.
Uniqlo return policy of store purchase:
Uniqlo does not take packaging without proper tags, labels and the original purchase receipt must be included. The return for the store purchase is not accepted at the warehouse. You will have to mail it or take it physically to the store where you purchased the product. Please note that you have to mail them at your expense.
What about the exchanges and fees charged?
The non-refundable ones are alteration fees and exchange fees. These Can be accepted for the same item in a different color or size without an original purchase receipt. Please note that the items on returns or exchanges can be returned only to where a purchase was made. The final sale marked items may not be returned and one thing to note is that UNIQLO has the right to limit or deny any returns or exchanges.
Trends and quality of the clothes:
The clothes style is contemporary and casual practical basics wear that can be worn by every age. It is the best go-to wear for everyday daily routine. The brand can provide at a low cost because they directly take from the manufacturers and as for the quality of the clothes, it is kept in check by their unique “Takumi system,”. These Takumi are skilled artisans of Japan. The brand sends them to their partner factory to check the quality of the Uniqlo and has built a team of 400 skilled artisans for that purpose. The brand is gaining popularity due to such unique business ideas.
Conclusion
Uniqlo’s impeccable customer service is also reflected in its easy return policy. Since Japanese-style customer service is given, you can be sure of receiving great customer service across the world. The US Uniqlo employees are sent to Japan for six months to learn its brand core values. Their feedback system is a testament to their dedication to serving the customers with great care. For instance, any complaints regarding quality concerns are quickly resolved through their production departments over a discussion among R&D, production, marketing, procurement, etc. Since the brand presence is increasing in the US, the good attributes of this brand are rapidly gaining importance and may overtake brands like Gaps and ZARA soon if Uniqlo keeps making such high-quality casual wear with affordable price and maintains its impeccable customer service.
Frequently asked questions (FAQs)
1. How many days does it take to return and exchange during holidays?
It takes up to 60 days from the date of the purchase on meeting the return policy conditions during holidays.
2. Can I make a return without an order number on the package?
Yes, you can by using the invoice which contains the order number. After that just follow the normal return policy with your UNU number. You can also find the order number in the order history of your account, provided you have one.
