We are here to know about “Xfinity Activate New Modem”. Telecommunication companies, today, have not only brought out a single service but have come up with several new products and services. Similarly, Xfinity is a company that offers a range of services and products in the United States of America. With its headquarters located in Pennsylvania, US the company is doing great with its business to provide the best services to the customers.
However, when it comes to ease of usage, Xfinity’s products and services are considered to be one of the best. Several customers who have purchased an internet connection from Xfinity are finding it difficult to activate their modem. To clear things out Xfinity has developed a mobile application for customers to activate their new modem in an easy process.
About Xfinity & Its Products and Services
Xfinity is one huge company not only in terms of its infrastructure but when it comes to its products and services. Founded back in the year 1981, the company has evolved way too far in the past couple of years. By the year 2021, the company has got several subsidiary companies like Xfinity mobile, Xumo, Comcast Wholesale, and many more.
Xfinity also has excellent customer service. The company ensures that each customer is satisfied with its products and services. In most retail stores in the US, when a customer purchases an Xfinity internet they get Xfinity TV free of cost which is another benefit of becoming an Xfinity customer. Xfinity TV is nothing but a streaming platform. The Xfinity TV packs all your favorite applications and that too all in one place. Whenever there is a live coverage that is taking place like the Olympics or any other such event you can watch it live for free.
Activating Modem Using Xfinity Application
The availability of the Xfinity application has made things a lot easier. The company has provided its customers with an application that can be downloaded for free from the Google Play Store and Apple App Store. Only eligible customers of Xfinity internet then only you can activate the modem using the application. To make things easier for you, follow the steps mentioned below to activate the modem using the Xfinity app.
- Download and launch the Xfinity application on your device (smartphone).
- Sign in using your Xfinity user ID and password. In case you are a primary user, you should have an ID and a password for the login.
- Once you are through the above stages, you should be able to find the internet connection and then you will be prompted to Start Activation.
- Once done, you need to find the cable outlet in your home and then connect the coax cable into that outlet and the back of the modem. Make sure that both the connections are firm and tight.
- Once the modem is connected to the coax cable and the power cord powered into the electrical outlet, you might be prompted to Check your Connection.
- After this, your modem should be activated because in the app you can see your modem name has appeared.
Note: If you experience any kind of issue or trouble during the process, you should connect with an agent to help you out with the process. Also, please note that, if you have the Xfinity Voice option then only you can connect that with the modem to enjoy its benefits.
Xfinity Modem Benefits
Xfinity router just gets the job done and along with it, there are advanced features added to it. Some of them are beamforming and MU-MIMO. These features help customers get a better range and also enhance the performance of the connectivity. All in all, the Xfinity modem and router offer fast internet depending on the package that you have selected.
Customers can also use their modem system in case they feel that Xfinity’s modem is not good enough. Most people benefitted from using their modem because they felt it to be cost-effective. Customers felt that they get a better product by having spent the same amount of money.
Xfinity Customer Care. How To Connect?
Just like any other company in the world, there is a customer care service for Xfinity as well. You should know that the customer service is top-notch and people were happy with their service. You might encounter some unknown issues during the modem activation process.
Well, if you come across such a problem you can connect with an agent immediately so that you can receive immediate help. To do that you can either check the application for the ‘Help’ option or you can directly visit the official website for more details. It is easier to connect an agent through the app.
The agent that you get connected with should be able to help you out with the issue that you have encountered. Make sure that you are a valid customer of Xfinity or else you will not get the proper help from the Xfinity team.
Conclusion
There is a need for proper customer care in every company so that people can get the right type of service at the right time. However, companies like Xfinity do their job well when it comes to their customer care services. If you are a customer of Xfinity you might notice that they do not compromise their service quality when it comes to customer satisfaction.
Frequently Asked Questions
- Is Xfinity TV free when purchasing Xfinity internet?
Ans: Yes, Xfinity offers free Xfinity TV which is only available for customers of Xfinity internet. The free Xfinity TV offers live streaming shows and different latest movies that can be watched free of cost.
- What are the packages of Xfinity internet services?
Ans: Here are some of the basic packages that the company offers to its customers;
- Plan: Limited Basic Tv, Price: $46.95/month, Channels: 10+
- Plan: Xfinity Extra, Price: $65.25/month, Channels: 140+
- Plan: Digital Preferred, Price: $69.99/month, Channels: 220+
- Plan: Digital premier, Price: $84.99/month, Channels: 260+
