Have you ever faced an issue while returning products you purchased from Famous Footwear? The answer will probably be Yes. Being a customer at Famous Footwear, you might have questions regarding the return policy and refundment. Here, you get your solutions.
There are two return periods for any footwear purchase in Famous Footwear. That is 60 days from the day of buying an item, according to the policies provided in Famous Footwear. The customers who get rewarded with Gold Rewards are offered an extra period of 90 days from the date of buying the product. Only products in good condition and original packaging with no damage and defect are supposed to be returned. Let’s know about the Famous Footwear return policy and the ways to return online and offline purchases of the Famous Footwear business, and here we go.
Return at Store
For retrieval of product at the shop/store/mall, follow the given criteria made by the Famous Footwear Return Policy.
- First of all, Return the products to the shop/mart/store.
- The products should not be used, and they must be in their original packaging and condition as they were in the form of purchase.
- The confirmation email/message of purchase or receipt is fundamental to return, or else without a single, the process can not be carried out.
- Any document of personal identity is required.
- Besides all of these, the Famous Footwear Return Policy, there is a need for the Credit/Debit Card through which the products were bought because it is also essential for the return. This will cover all requirements.
Return Online
Fulfill the given requirements for returning the purchase made online on famous.com.
- The online purchase of a product is only attainable at famous.com.
- All supplements along with purchase should be in the returnable state
- Next, fill the complete form, which is necessary for Return as per the Famous Return Policy, which will be accepted with the original packaging tag itself.
- To get the return form of Famous Footwear, You should do the shipment to the following address Famous.com Returns.
Mode of refund
The refund will be returned in the original mode of payment, whether it is the card payment, PayPal, or other payment option chosen by the customer. Give a check to the product that it is in original condition and packaging.
The storehouse will check goods shipped back for reimbursement and reserves the right to refuse retrievals. The company needs a maximum of 10 days to return your product.
If you use a debit/credit card, you will get a refund on your debit/credit card respectively in 10 days. The same goes with PayPal, E gift cards/vouchers, and cash.
Exchange shoes without a receipt
Stores often try the ” no return or refund without a receipt” line. But If a product fails, stores do not have the privilege to request a receipt. A credit card slip or statement or even the say-so of the person who was present when the product was purchased are legally enough.
60 days return policy of Famous Footwear
If this limit exceeds more than 60 days, you will not be able to return your item even if, it is in good condition. If you have a gold reward the time limit will exceed.
Conclusion
Famous Footwear does not exchange orders through retrieval of orders.
If you changed your mind about the old order and want to return it, you need to order a new item to replace the older one.
Frequently Asked Questions:
What is the Famous Footwear return policy?
Famous footwear return policy unworn merchandise may be returned within 30 days of purchase by either mailing the merchandise with the original sales receipt or in-store with the original sales receipt. Defective or/and damaged merchandise must be unworn for return.
Can I return my shoes if I wear them?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you only should wear them indoors on a clean surface before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I exchange shoes without a receipt?
Stores often try the ” no return or refund without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of the person who was present when the product was purchased, are legally enough.
Can Famous Footwear take an Adidas shoe return in-store for a full repayment when already worn?
It will be taken by the store, only if the shoes are in their original/good condition. If the shoes are dirty, you will get no refund and you won’t be able to return them. So, make sure your shoes are clean and neat.
