Zen Haven Mattress Return Policy

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Health is directly related to good sleep. Good Sleep depends on a good quality mattress. The quality of the mattress is essential for sound sleep. Most often purchasing a new mattress or switching to some other brand often becomes puzzling. There are many options available online that might put you in confusion. One of the major concerns people have is related to different terms and conditions and return policies that baffle them about whether the mattress they buy online would suit them right.

Zen Haven Mattress Return Policy

If you are planning to purchase a Zenhaven mattress, read on. Here you will have all the insights about the Zenhaven mattress return policy.

Zenhaven Mattress return policy.

It offers easy home trials, a user-friendly warranty, and easy return and exchange policies for amplifying the customer experience. The process of returning becomes hassle-free and free from traditional exhaustive visits to the store.

About Zenhaven mattress

Zenhaven is known for high-quality luxury latex mattresses. Saatva is the company that makes Zenhaven mattresses. Saatva was launched in 2010 to innovate the mattress industry. It aims to sell the best quality mattress at a reasonable price. Zenhaven Saatva mattresses elevate the customer’s sleeping experience with a wide range of products providing users with the best services and replacing traditional mattress store hassle with a smooth and swift online experience while purchasing comfort for your home from the comfort of your home.

Home trial for 180 nights

Mattresses take time to suit, considering this, Zenhaven Saatva offers home trials for 180 days. You can use it for 180 days and in case you do not like the mattress, it does not suit you, you can return it and get back the refund amount. The mattress will be picked up from your doorstep and a refund will be processed as soon as possible.

Return easily

Zenhaven offers hassle-free return options.

Returning the mattress is quite easy, you just have to call customer support and they will guide you through the further process. The pickup is arranged as soon as possible.

 A $99 processing fee is charged for pickup and the rest of all arrangements are done by them.

Exchange easily

Save(Zenhaven) offers easy exchange options for its customers. One of the most common reasons to raise exchange is the issue of size or height. However, it is recommended to measure the size and height of the frame and foundation before you order the mattress or you can take assistance from friendly sleep guides. In case there is any issue or you wish to exchange the mattress you can simply call customer support, and the delivery for the new mattress will be scheduled.

To avail of the exchange option, the mattress should be in 180 night trial period.

Get easy refunds.

Saatva Zenhaven wishes to create the best quality products. If you are not comfortable with the product you can easily raise the refund. To raise a refund call the customer support Support call 1-877-394-1075 or email at info@saatva.com. The pick-up of the product will be scheduled. Once the product is picked up, you will get a full refund. The refund is inclusive of the taxes paid at the time of purchase (depending upon the method used for payment ).

Returned Mattresses are donated.

The Saatva Zenhaven Mattress donates the returned mattresses to veterans’ shelters or associates in their network circle across 150 delivery channels.


Saatva Zenhaven wants its users to be satisfied with the products and offers a trial period. Saatva Zenhaven mattress offers Maximum 180 days trial period to check if it suits you. The minimum day to return the product is 45 days. You can return the product after 45 days of the purchase. If you are not happy with the product after 180 days of use, you can return it within 180. To return the product call customer support at 1-877-394-1075 or email info@saatva.com.They will schedule the pick up of the product and issue the refund as soon as possible. You can purchase comfort for your home from the comfort of your home.


Does Saatva Zenhaven only sell Mattresses?

No, Saatva Zenhaven offers a wide range of products that enhance the sleeping experience. They sell products such as mattresses, bed frames, bases, pillows, sheets, blankets, quilts, covers, comforters, and much more.

Are there any extra charges for getting a refund?

 There is a nominal charge of $99 to process the refund and schedule the delivery of the product.

There is a processing fee of $ 99 to issue the refund other than this no extra charges.

Is the 180-night trial applicable only for mattresses?

The 180-night trial is applicable for mattresses, foundation, and/or bed frames at home. Give it a try for up to 180 nights and in case you are not satisfied you will get a refund.

How to reach out to Saatva ZenHaven Customer Support?

You can reach out to Saatva ZenHaven Customer Support call 1-877-394-1075 or emailing info@saatva.com.

Zen Haven Mattress Return Policy

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