One thing that makes home cleaning service satisfactory for customers is when it is done by a qualified cleaning service company. There are many companies in the home cleaning business, and most of them have proven to be reliable in satisfying their customers. Some of the reliable companies include; Stanley Steemer and Chem-Dry. These two companies are closely associated when it comes to the services they render. Keep reading to find out which of the two companies have the best service so far. Let’s find out Stanley Steemer Vs Chem-Dry – which is better?
Stanley Steemer and Chem-Dry have both proven to be reliable in the cleaning service business through some factors such as; product features, cost, cleaning process, and many more. The best way to find out about the one with better service is by testing them both and finalizing your conclusion from observations.
About Stanley Steemer and Chem-Dry
Stanley Steemer is a carpet cleaning service in the US. The company was founded in 1947 by Jack A. Bates. Other services rendered by Stanley Steemer include; upholstery, wood, air duct, and tile cleaning. To provide fast and reliable service to customers, Stanley formed different franchises with many businesses across the state. Stanley service is available in 49 states in the US.
Owned by Harris Research Inc. Chem-Dry is one of the leading companies in the cleaning service business. The company focuses on carpet and upholstery cleaning in over 42 countries. For an effective business operation, Chem-Dry partnered with local businesses to create franchises in many locations. Currently, the company has about 3,500 franchise units. Chem-Dry has been able to gain a dominant position in the American cleaning service industry. A notable competitor of Chem-Dry is Stanley Steemer.
Differences between Stanley Steemer and Chem-Dry
Before we conclude the brand that has the better cleaning service between Stanley and Chem, let’s take a look at the differences in their service;
Product System design
The system designed in the devices is one of the features that make them stand out. For Stanley Steemer, a wand is attached to the device. The wand is the equipment that is needed for the operator to start the cleaning service. Chem-Dry on the other hand is designed to extract carbonation on the surface. Compared to Stanley, Chem’s dry system has a higher rating when it comes to consumer usability of the product.
Product Pressure Application
A good cleaning device should function effectively without putting too much pressure on it. To allow a cleaning device to remove dirt on a rug, the device needs to come with a rotating function; a rotating function clears out and separates unwanted dirt, wetness, and other things that can cause harm away from the rug. Only Chem-Dry is with an inbuilt rotating brush. Including a rotating brush on the device helps in increasing the pressure and getting the cleaned surface dry faster. To apply pressure on Stanley Steemer, you will need to use your hand to push the pressure when using the device.
Company operations
When it comes to the effectiveness of operations, especially concerning franchise development, Chem-Dry has a better brand promotion strategy. The cleaning company has thousands of franchises operating under the brand. The popularity of the Chem-Dry company in many locations both inside and outside the US makes it a one-stop-shop for cleaning services; since the brand name is everywhere, it can be recollected by customers.
Usability.
For usability, the two devices have different instructions on how they can be used, and different things that can be added to them to make them work better; Chem-Dry comes with a tank that helps in regulating the amount of water applied on the surface to be cleaned. If the tank had not been designed to regulate the flow of water, the carpet or rug will end up being too damp, which will result in longer hours to dry. Unlike Chem-Dry, Stanley Steemer was not designed with a tank and as such, cannot be used with one. To get water regulated while using the steemer to clean a surface, you will be required to apply a manual process.
Drying duration
Chem-Dry dries a surface faster than Stanley Steemer. Although Stanley Steemer comes with a function to help extract the wetness on a surface, the process is a time-consuming one. The device does not have enough pressure to help make the drying process faster. Chem-Dry on the other hand has a faster and more effective drying process. The device has a carbonation extraction system; this allows it to dry faster by blowing hot air. However, you should avoid overusing your Chem-Dry when there is not enough power, to avoid damaging the device.
Odor and urine removal
Stanley Steemer was designed to help perform almost all the works Chem-Dry can do, except removing odor or pet urine. With Chem-Dry able to remove urine faster, it becomes easy for pet owners to go for Chem. For instance, if your dog pees on your rug, you can use Chem-Dry to extract the urine. Other offensive odors can also be detected and removed by Chem’s.
Cost of maintenance
When you look at the maintenance for these two cleaning devices, you will find out that one is more budget-friendly than the other. Chem-Dry’s extra functionality makes it easy to maintain as the quality still stands after years. Unlike Chem, Stanley has a high maintenance cost; apart from the purchase cost, you will be required to pay up some charges in the process of trying to maintain the service. Chem’s Dry, however, does not require any kind of extra charges after the original purchase transaction. With the cost of maintenance of Chem-Dry on the good side, it is easier to get people to patronize Chem-Dry for their cleaning services.
Price
When it comes to the price of using the two services; prices are going to be determined by several factors; type of service, the hour of service, location, size of the carpet, type of carpet surface, and many more. All these factors will eventually help in deciding which of the services offer a more affordable price. Not to worry, before the price can be upgraded, you will be notified through an email
Return policy
Like most stores, the two products have a return policy in case there is a need to make a return, refund, or replacement. For Stanley Steemer, you are only to return the device if you were not satisfied with the service within the ten days you received the team. You will be required to explain the issue before a refund or replacement can be processed for you. The return policy for Chem-Dry states that customers are allowed to request a refund or another service if the service did not meet the customer’s expectation as long as it is within 30 days from the date of payment.
Similarities in Stanley Steemer and Chem-Dry
Similarly, Stanley Steemer and Chem-Dry are;
Great cleaners for carpet.
The two brands offer great cleaning services; all you need to access is to reach out to them and set up an appointment. Although Chem-Dry is known to have great tools involved in this service, Stanley Steemers might be able to still allow you to use their human resources to compete with the highly built Chem-Dry; the purpose of creating the service was not to compete for having the best tools, the goal is to get people satisfied with the cleaning services the company offers.
Both are easy to use
When it comes to usability, the two cleaning services have quite clear instructions on how to get the cleaning work done; the two services are both designed with a system that allows a fast and effective cleaning job. The devices are easy to understand and can be accessed by any kind of customer.
Refundable
The two brands understand the importance of customer satisfaction in services; this is why Chem-Dry and Stanley Steemer allowed a guarantee package to help customers get the utmost satisfaction with their cleaning services. Customers that notice any issues with the service can contact the companies for a refund or adjustments after some days. For Stanley Steemer, their guarantee is covered within ten days of service, while Chem-Dry guarantee allows customers to request within 30 days of service.
Conclusion
Stanley Steemer and Chem-Dry are listed among companies that offer the best cleaning services to customers in the United States. Due to the innovation of different operating strategies by Chem-Dry, it spread faster in many locations; both in and outside the States. Before one can decide which of the two companies offers the best cleaning services, it is essential to look at the factors discussed in this article.
Frequently Asked Questions
- What makes Chem-Dry more preferable than Stanley Steemer?
Chem-Dry uses carbonation in their system; this provides a faster and more effective cleaning on surfaces applied. Compared to Stanley Steemer’s system of using steam for cleaning, Chem’s service is preferable.
- How many days does the Chem-Dry guarantee last?
Chem-Dry guarantee lasts for 30 days. The 30-day guarantee starts counting from the day you received the service.
