A place to satisfy your desire of adding craftsmanship and elegance in your daily lives and the various special occasions it holds by providing incredible designs and artistic jewelry and accessories. Pandora is a Danish jewelry brand that believes in delivering stories and lifestyles through unique and well-designed jewelry for women. Earrings, bracelets, necklaces, rings, and many more charismatic and eye-catching pieces designed by Pandora will just make you give in to your urge of grooming with these exceptional charms.
However, there might be times when you might not suit your taste, or it might look up to the mark, it might not match your expectations or purpose. And all these realizations might hit you when you have already bought the jewelry. It’s a problem no more. Pandora presents for its customers the convenient service of returning and exchanging products after being purchased.
Pandora Return Policy
The customers can return their purchase within 30 days from the actual date of purchase. The items are to be returned unused and in their original condition. After the return is completed successfully, the refund will be initiated and the amount will be credited to the original method of payment within 5-7 business days from the day of completion of the return process.
Additional Key Points To Keep In Mind While Returning Your Purchase
There are some restrictions applied and some points you must remember while placing a return. Refer to the following list of points for the same:
Damaged items and defective orders are supposed to be returned through mail only. An in-store return facility is not available for defective and damaged orders.
Shipping charges will not be considered in the refund amount for any orders. Any such sort of charges are non-refundable
It is given that pierced earrings and pendants do not qualify the guidelines of the return policy and are non-returnable due to hygiene issues.
The customer must have valid proof of evidence, proof of purchase while placing a return or requesting a return.
Purchases done under any multi-branded retailers and stockists are supposed to be returned following the return policy of the retailers and stockists only.
Based on some implications there are times when the refund is done through gift cards.
Ways In Which You Can Initiate The Return Request For Your Purchase
There are majorly two ways in which you can place a return request for any of your orders. These are the in-store return and return through the mail. Both of the ways are explained in detail below. Please refer to the following explanation to have an easy and convenient experience while returning your order.
In-Store Return
You can return your order within 30 days of purchase along with a valid proof of purchase mentioning the date of purchase in any of the Pandora stores in your vicinity, without any issue. However, you must go through the restrictions and figure out whether your order is eligible for in-store return or not before walking into the Pandora store recklessly.
An important question that arises here is how are you going to find a Pandora Store near you. It is not as complicated it seems. You can surf through the list of stores at the official site that is, stores.pandora.net. And find the one that is the most convenient for you to reach and approach. Go to the store with the order invoice and the product being in its original condition and once the return is processed the refund amount will be credited to the original method of payment.
Return By Mail
If your order has the implication of being returned by only mail, or if you find initiating the return through a mailing to be more convenient than finding stores and going there, you have to follow some steps. The given following steps will help you with your returning process.
Fill out the return form that you got with the order with all the details required.
Pack your purchase along with the return form in the package.
Stick the prepaid return label on the package and pack the package thoroughly for mailing.
Mail it through any UPS outlet, or UPS Customer Center. Given you won’t be supposed to pay for the return shipping.
However, if you choose some personal service for returning the order, the company will not reimburse the shipping cost.
Mailing address for return is
PND FULFILLMENT
4638 Shelby Dr.
Memphis, TN 38118
If you can not find the return form or the prepaid label with your order, immediately contact the Customer Care Service of Pandora.
Orders Done Using Afterpay Or Klarna
Orders purchased and paid for using Afterpay or Klarna are not eligible for in-store returns. Any such orders are to be returned through the mail. All the purchases falling under this category must go through all the steps that are required while returning the purchase by mail.
Purchases Using Paypal
For all the purchases done using Paypal as a mode of payment, the refund will be done by crediting the same amount to gift cards and vouchers.
