Macy’s is a highly renowned department store in the U.S. Being in the industry for over 150 years, with over 500 store locations offering products from branded clothing, furniture to jewellery, it really is one of the most sought-after stores in the country. Let’s learn ‘Does Macy’s do Alterations?’.
Macy’s boasts that their customers shop at their stores for fashion and high-quality products. If you are someone who loves to wear clothes that suit your frame, gives the impression that the outfit was cut and styled just for you, then you will want to find out whether Macy’s offers an alteration service to their customers.
Let’s have a look at what we have found out.
Yes, Macy’s stores do offer alteration services on clothing bought from their stores. However, this service isn’t available in every store. One is advised to contact their local store to find out whether the service is offered at that location or not.
Is the alteration service at Macy’s free?
Now that you know that Macy’s does offer an alteration service to their customers, the next question rises, is it free?
The answer is no.
Macy’s charges a fee on the alteration service and it depends entirely on what the alteration service entails.
For instance, it would be a large sum if you wanted to purchase an entire wardrobe of clothing and have them altered to fit your size perfectly, compared to wanting to alter a pair of suit pants only.
The alteration fee also depends on what kind, or the task, of the alteration. Altering the hem of a shirt will be less pricey than altering the entire bodice of a dress.
So, the fee depends entirely on the number of items to be altered as well as the amount of work to be put in for the service.
Macy’s also offers a next-day service for alterations as well, there is a stipulated fee of $15 for this service. However, it is best to enquire about any other additional fees that might be added to this amount.
How does it work in-store?
When purchasing one or more items from a Macy’s store and you realize that the fit isn’t as perfect as you’d like, you will want to have an alteration done.
However, it is best to first ask any store attendant or representative on whether that specific store offers this service.
If they do, you then request for the professional tailor in-store to assist you with the alteration process. Your selected items will be taken in for alteration after your measurements are taken.
Depending on the number of clothing items to be altered, you will then be given a pickup date. During pick-up, you will be asked to try on the items that were altered to make sure that you are happy with the adjustments.
Any re-dos are complimentary. If you are happy with the altered items, you will be charged on the amount of work put in for the alteration.
Is the alteration service offered for online clothing purchases as well?
The great part about Macy’s is that their alteration service isn’t offered to customers who have purchased clothing items instore alone.
Even for those customers who choose to shop online at macys.com for all their wardrobe needs, they too can request for an alteration to be done on any item purchased.
For this process, the customer must check whether he/she lives in a designated service area. Once this is confirmed, the customer can purchase the item that will need an alteration and request for tailoring.
An appointment will be made with an associate tailor of Macy’s. You can choose for this appointment to be held either at your home or office, but it should be within the designated service area.
Note that there is no cause for concern since all tailors who work with Macy’s are already qualified and have experience in their field.
Once the item purchased is delivered, the tailor will then stop by and have your measurements taken. Thereafter, the tailor will take the garment and have it altered within two weeks or less.
After the alteration is complete, the tailor will deliver the garment back to the customer. He/she will try it on to make sure that the fit is perfect.
If the customer is not happy with the alteration, any redo is complimentary. Note that the fee after services of the alteration is complete depends on the work put in, and it isn’t free.
Conclusion
Macy’s offers an alteration service to their customers. This service is offered to both customers who shop instore and online.
The service isn’t free and there is no set charge for any kind of alteration. The final cost or fee depends entirely on the amount of work and the kind of alterations done on the clothing.
The alteration services aren’t available in all store locations and if a customer is in need of these services, one is advised to contact their local stores representatives to confirm whether that specific store offers the alteration service or not.
