Nowadays, several business companies reward their customers for patronizing their products and services. This may be done by gifting their customers or providing enough discount from the purchase they have made at the end of a business season, usually every year. Large retailer companies are not left out. Companies such as InterContinental Hotels Group (IHG), Air Canada, Zoetis, Yamaha, and others reward their loyal customers for their support, through their loyalty programs. This article will focus on the IHG Loyalty Program. The following paragraph will give details about IHG reward programs.
IHG Loyalty Program
IHG is a hospitality company that has several locations all over the world and is also known as IHG Hotel and Resorts. It has its headquarters in Denham, Buckinghamshire, England. This company has lots of Loyalty programs, some of them include Reward Night, Point and cash program, Hotel discount program, Dubai trip offers, and lots more. These programs are organized by the IHG Hotel and Resorts to encourage continuity among their customers to patronize their service and they also utilize the opportunity to identify their client’s preference of service. This would enable the IHG group to improve their service to satisfy their client’s interests. Let us discuss the necessary information to enable a client to qualify for the Reward Night program.
How to qualify for a reward night?
- Create an account to become a member: To create an account you have to visit IHG the website, search to find the IHG loyalty program, then join by signing up. If you already have an account, you can now click on sign in.
- How to calculate your reward night: Search your preferred destination to see how your reward night point is adding up.
- As you are traveling, always sign in to see how you are earning points.
- Research to find out how many points you need to earn to qualify for a reward night at your preferred location. Also, check for availability and date at your location of interest. This is because the reward night requirement is dependent on a particular hotel’s policy.
- Another interesting point is that your IHG reward would be added to your reward night to qualify you to attain Elite status as you are enjoying s your stay.
- You can also qualify for a reward night by adding cash to your points, to complete the exact required point. However, you can enjoy a reward night with 10,000 points.
- It is also important to note that blackout dates are not allowed.
Terms and conditions for reward nights
- The IHG Rewards Club has the sole discretion to approve, deny, modify the reward nights program at any time without giving notice.
- You must ensure to apply for reservation on time. You can make a reservation by logging in to the IHG Rewards Club website or its customer care center. Your traveling agent has no say regarding reward night reservations. For you to redeem your point, you are required to log in. Your credit card is required for you to book a reservation. You can also cancel your reservation. Fraudulent conduct or misuse of the reward night can lead to the cancelation of the reward by the management.
- In case a third-party beneficiary wants to use a Reward Night, in places such as Mainland China, Hong Kong, Macau, or Taiwan, prior information is not less than 7 days to the IHG Rewards customer care before the chosen date. Also, the member is required to provide all the required detail of the third party for scrutiny and registration process. However, failure to meet up with the requested information may lead to the cancelation of Reward Night.
- Food and beverages are not included in the Reward Night program. The individual is to cover the charges during checkout.
Bottom Line
InterContinental Hotels Group (IHG) is one of the leading hospitality companies in the world. Their hotels and resorts are largely distributed in over 100 countries. To ensure their clients enjoy true hospitality for good every day, they have several loyalty programs, one of such is the Reward Nights. There are lots of benefits to becoming a member of IHG Rewards. To join, the above-stated information will guide you. However, terms and conditions guide their membership.
Frequently Asked Questions (FAQs)
- What does a loyalty program mean?
A loyalty program can be defined as programs hosted by retailer companies or business groups in which rewards, gifts, discounts are extended to their customers or clients to retain them and attract new ones.
- What other benefits can an individual enjoy being a member of IHG Rewards?
Other benefits for becoming a member of IHG Rewards include:
- You stand to enjoy your stay with free Wi-Fi: Strong Wi-fi connection with high bandwidth to connect with any of your devices at any IHG Hotels or Resorts.
- You will earn points whenever you make a reservation in any of the IHG Hotels or Resorts.
- You will enjoy a free concierge during your stay.
