Express Jewelry is an American native founded in the year 1980. They are known to provide multiple types of jewelry such as rings, engraved jewelry, bracelets, etc. Express Jewelry have their name made by the quality of products and customer reviews. Let’s learn ‘Express Jewelry Return Policy’.
Express Jewelry is a well-known name in the jewelry business and is appreciated by many people. For people to appreciate any brand, having its basics clear is the main strength. Express Jewelry have clearly stated their terms and conditions in front of the customers to know in advance only. Similar to all terms and conditions, one of the most valuable parts of the business is the return policy. When we talk about the return policy of Express Jewelry, they provide a complete return and refund on the products purchased within 60 days. Furthermore, details have been explained below.
Express Jewelry Return Policy:
Have you ever faced a dilemma after shopping for a particular product? This is a conventional pattern done by many people. If you have ever purchased any jewelry from Express and are now facing the dilemma.
Below is the simplified version of its return policy:
- Any product can be returned to the Express store within 60 days from the purchase only.
- Product purchased from the store needs to be returned at stores only. Products purchased from online platforms should be returned with mail or any nearby Express store.
- Some of the products purchased under the sale might not be subject to return.
- The product to be returned should have its original receipt attached with it.
- If no original receipt is available, Express Jewelry will go through its customer data to find out about your order.
- Once tracked, the return will be allowed, simply if the purchase is done within 60 days or the return will be canceled.
- For the return policy of a gift card, one needs to refer to the back section of the gift card.
- The items returned by mail need to have a prepaid make service only. The charges required for returning a product need to be paid by the customer.
- Express Jewelry is not responsible for the loss of any jewelry product while making a return.
- It can be either due to loss of product because of a mailing issue or the product can be delayed to deliver. All this is not at all a part of the responsibility for Express Jewellery.
- For any return to be progressed, you need to fill up a form on its website. After filling up the form for returning a product, they will ask you to choose one option from any two.
Ways to Return The Products:
By visiting the store
- One can always exchange their products by visiting the Express Jewelry store. However, the only criteria for this are that the days from purchasing should be less than 60 days.
- For this option, you need to bring the product along with a packing slip or shipping confirmation email. There is no need to provide the returned product within the box just the way it was sent to you.
- The refund amount will be transferred back to you in the original form of payment done by the customer.
Returning by mail
- The first and most crucial step is to print the prepaid SmartLabel Shipping Label.
- After printing the label, the next step involves the packaging of the returning product.
- The returning product needs to be packed up in a good and proper way by keeping its receipt attached to it under the box.
- After packing up the whole product, the shipping address label needs to be attached to it.
- After the packaging, the product needs to be sent to the shipping center of your own choice.
Refunds Policy:
Express Jewelry reserves the right of returning and refunding products as per their terms and conditions and can also limit their refunds.The refund charges will be paid to the original receipt holder only. And the amount will be paid in the original form of money paid by the customer only.
For the products purchased with the help of coupons or codes, refunds will be counted by cutting out all those amounts.
Once the product is received by them, they can then transfer your refund within 10 working days after thorough clarifications.
The time required to pay for the refund can be changed depending upon the situation also.
Wrap-Up:
Express Jewelry is a name for good-quality jewelry. They provide multiple types of jewelry to people. However, a more attractive point apart from their products is their return policy. The basics of the return policy have been described above. Along with the return policy, the way of returning has also been stated in the above article.
Frequently Asked Questions:
- Is the 60 days return policy applicable for choosy products only?
- No, 60 days return policy is applicable on every product purchased from express Jewelry.
- What is the condition for returning an item?
- The item should be unused and in the same condition as while receiving it. With these conditions, any items can be returned within 60 days from purchase.
