How does the return policy at Meijer jewellery works? let’s find out.
INTRODUCTION
Meijer jewellery is one of the largest retail stores in the United States. It was founded in 1887. The company manufactures different designs of diamond, platinum and gold jewellery. They sell a wide range of customized jewellery like rings, necklaces, earrings, bracelets and many more. The wedding jewellery manufactured by the company is world-famous for its carving and designs. The company sells jewellery of all types of metals as well as non-metals. The company also manufactures personalized wedding and engagement rings. Meijer jewellery is known worldwide for its fine carving on jewellery and the purity of the material used in making that jewellery. Meijer jewellery is certified as a top diamond dealer from GIA Clarity Grading System.
WHAT IS A RETURN POLICY?
Return policy refers to the set of rules set by the company. It helps to simplify the process of returning products bought by the customers. A return policy establishes a uniform policy for all the customers. These are extensions provided by the customer service of that company. The return policy also has some restrictions. These restrictions include a time limit, availability of receipt, percentage of the amount paid back to the customers and many more. So, how does the return policy of Meijer jewellery works?
THE RETURN POLICY OF MEIJER JEWELLERY
The company has framed its separate return and exchange policy. It makes it easier for the customers and buyers to return the products. There are various ways through which the customers or the buyers can return the jewellery they purchased earlier. The return policy has different terms and conditions for in-store and online purchases.
1. REASONABLE TIME FOR RETURNING THE PRODUCTS- The time set by the company to return the products is 14 days. Moreover, if the distance between the two destinations is more than 500 kilometres, in such situations the number of days for returning products is 25-20 days.
2. COMPANY’S REFUND POLICY- If the product is damaged or destroyed by the customer, and then applied for return, then a reasonable amount of money is extracted from the customers. It is generally 8% to 25% of the total cost of that product. The amount charged on returning damaged products depends on the possibility of repairing them. The refund request can be done by informing the customer care service of the company.
MODE OF RETURN
The amount equal to the money paid by the customer is returned to them by the company. The mediums of return are the same as the one with which the customer has bought the jewellery. The payment is done by the company only when they have received the return parcel with the payment as well as the purchase receipt.
3. EXCHANGE POLICY- If the jewellery got damaged, broken or destroyed during the process of shipping, it can be replaced by the company on a simple request. Also, the parcel can be returned and replaced, if the product delivered by the company does not stand as per the expectations of the customers. The company does not charge any extra amount in such situations.
COMPANY’S ONLINE RETURN AND EXCHANGE POLICY
1. RULES OF PACKING THE RETURN ORDER– The customers have to apply for the return or exchange of their products through the app or the official website. The customers must attach the receipt and the bills of that product in the return package. If the customer fails to do so, the return of the product will not be accepted by the company. Also, the customers must return that product in its original packaging. Moreover, with the return package of the jewellery, the customers must also attach the Original Product Certificate, which must be produced within 14 days of purchase.
3. CONDITIONS IN WHICH THE PRODUCT WILL NOT BE RETURNED– The customized jewellery sets or products bought under some conditions or circumstances are not exchanged by the company. The jewellery with personalized carving or engravings is also not returned or exchanged. Moreover, in the following situations, a return will not be accepted by the company-
• If the jewellery is damaged or broken by the customers.
• Time given for returning the product is exceeded.
• returned without any prior information.
• Return receipt or the Original Product Certificate is not attached by the customer.
CONCLUSION
Meijer jewellery is one of the leading jewellery manufacturers and sellers of jewellery in Canada and America. Moreover, the company has various branches in almost all major cities. The company sells a wide range of jewellery of different types and unique styles of earrings, rings, bracelets and necklaces. People can also purchase the company’s jewellery from any online shopping app or website. If the customers have purchased the jewellery from an online shopping platform, they can also replace or return it using the same. The company has framed different return policies for in-store and online replacement or return of jewellery or other products. The buyers can ask to return anything bought from the company within ten days. The buyers can also replace the jewellery they bought with any other item.
