It is a company that operates a mobile networking system. The company is situated in California, and there are two CEO of the company. It gives free VOIP, data, text, and they trade for broadband, mobile phones, tablets, etc. More than 1,000 stores are there of the FreedomPop. The FreedomPop is a price company, and they have more than 4G services available on their official website. They have customer services and network services. They have a different network system for different countries. You don’t have to pay money for a free trial, and once the period of your trial is complete, you have to pay for the plans. The free network service is still working in today’s time. Let’s know How to cancel FreedomPop?
How to cancel the subscription to FreedomPop?
Go to the official website of FreedomPop and sign up for your account. Search, and for the setting bar, it can be on the right side of the device. You have to select the account status option where you can see each data of your services. You have to sign in and put the password for the login. After that, you will get a notification text regarding the disconnection of your services. You will no longer be able to use the services and network connection. If you want to subscribe to the service, you can do that.
Things to know before canceling the account:
Before canceling the account transfer, your phone number to a different service because once you deactivate the account, then you won’t be able to use it anymore. If you don’t transfer your number and you deactivated the account, you will face a big problem.
Do you have to pay for the cancellation of the account?
Yes, you have to pay a few amounts because, in the terms and conditions of the company, it is clearly said that if a consumer deactivates the account before the expiry date, they have to pay a few debits. If you have canceled the registration before the expiry date, you are not applicable for the refund policy. Also, the payment policy has its terms and condition for the consumers. You won’t be able to use the account once you have deactivated it, and you can transfer your number to a different service.
Different ways of canceling the account:
a) canceling the account from the website or app:
1. You can visit the official website and sign up for your official account.
2. You have to search for the setting bar that is on the right side of your device.
3. Select the setting option, and there will be an option like account status, and you have to select that option.
4. You have to deactivate your account, and before doing that try, to first transfer your number.
5. You can subscribe to the service again by paying some amount.
6. You have to pay a few amounts for the service charges.
b) Calling the customer service:
1. Customer service can also help you to deactivate your account.
2. You need to call customer service, and you have to follow the process.
3. Once you call them, press on the 1 number key for your self-help process.
4. For canceling the account, you need to listen to the process told on the call.
5. You have to press the key and cancel the account.
6. You can press the 3 number key for the confirmation of the cancellation of your account.
These are the two ways of canceling the account and deactivating the account. You will lose your service network once you cancel the account.
How do you get a refund?
A refund is made when the consumer has paid an incorrect amount. If you purchase any FreedomPop equipment, you will get a refund from the company, and if the product is damaged, also you will get a refund. You have to file a refund complaint. After 14 days of the complaint, you will get your refund. It is necessary to have a receipt for the verification of the product. You can also call customer service if you face some problem. You will receive a notice regarding the refund policy in your mail. It will take five to six-day for the refund.
Conclusion
You can cancel the account anytime you want, but you have to pay some money for the cancellation. You can subscribe to the FreedomPop and use it anywhere within the country. They don’t have international services. You can get a refund for a damaged product, and the company has a refund policy. There is an exchange policy, and it takes seven days to exchange the product. You can use the free wifi and service anywhere. There are different plans for the subscription of the products, and you can pay for the package. Mobile phones are sold in the FreedomPop store. The service is available in the United States, United Kingdom, Mexico, etc. The price for the plans is not high, and it is very comfortable using the service.
