All customers’ queries and questions are looked at and answered within 24 hours of contact. Every customer feedback is valued and all issues are resolved with the utmost efficiency.RHB offers its customers fast and smooth 24/7 customer service support all around the world. The customers can get all their queries and questions answered within 24 hours of contact. More details about the RHB customer service are given below.
Details about RHB customer service.
Overview: RHB Bank Berhad was founded in 1997 by Rashid Hussain in Malaysia. It was created by merging Kwong Yik Bank, Sime Bank, and Bank Utama. RHB bank has become the fourth largest bank in Malaysia and serves over 194 branches and 17000 employees worldwide. It has a net annual profit of $1.56 billion. RHB Bank offers its customers fast and smooth banking service with 24/7 customer service support to get in touch with the bank regarding their issues. The customers can contact RHB bank customer service support by using a 24/7 hotline number, email, and official website.
RHB customer service:
RBH bank offers its customers various customer service support regarding various banking and financial issues faced by them. Following are the types of services offers by the RHB customer service support:
- General inquiries and issues: The customer can contact RHB bank through hotline number- “03-9206 8118” and email- “customer.service@rhbgroup.com” with issues and queries regarding general banking which includes account name, account verification, account balance maintenance, debit card, credit card, wire transfer, and loans. The customer query will be looked at and resolved within 48 hours of contact.
- RHB advocacy: RHB offers its customers advocacy services to understand and facilitate the needs of customers better. The customer can contact RHB bank advocacy by hotline- “03-9206 8118 and email- “customer.advocacy@rhbgroup.com”. The customers can expect their queries and questions to be resolved within the next 24 hours of contact.
- BNMLINK: This is a special customer service offered by the RHB bank to directly contact the central bank of Malaysia whose subsidiary is integrated with the RHB bank. If a customer feels not satisfied with the service provided by the RHB bank then they can contact Malaysia central bank by the website- “https://telelink.bnm.gov.my/ “to register their query. The customer can receive a response within the next 24 hours of contact.
- Insurance inquiries: RHB Bank offers its customers’ insurance services for their needs and requirements. The customer can contact RHB bank insurance services directly by hotline- “1300-220-007” and email- “rhbi.general@rhbgroup.com”. The customers’ queries and questions will be looked at and resolved within the next 24 hours.
- Investor relations: RHB bank offers its customers financial advice and management services for their investments. The customers can contact RHB bank by hotline- “03-9206 818” and email- “investor.relations@rhbgroup.com” for queries and questions regarding their investments. The customers will get their queries looked at and resolved in 24 hours.
- Assets management: The customer is offered assets management services by the RHB bank which includes developing, operating, maintaining, and cost-effectively selling assets. The customer can contact the bank using the hotline- “03-9205 8000” and email- “rhbam@rhbgroup.com” for their queries and questions regarding their assets. The customer query will be looked at and answered within 24 hours of contact.
- RHB trustees: RHB bank offers its trustees a special hotline- “(+603) 9280 5933” and email- “rhbtrustees@rhbgroup.com” for their doubts and queries. The trustees’ queries and questions are looked at and answered within 1 to 2 hours of contacting the bank.
- Employee screening and reference: RHB bank offers its customer who has applied for the employee position in the bank to contact and reach the bank for any queries and questions that they have regarding their employment or job description. The customers can get in touch with the bank by hotline- “03-9206 8118” and email- “bnmempscreening@rhbgroup.com” for the query and question regarding their employment and job. The customer query will be looked at and answered within 24 hours of contact.
- RHB official website: The customers are also offered net banking services with which the customers can get in touch with the bank all around the world 24/7. The customers need to have an account with the bank to avail the online net banking service. The customer is provided with a login ID and password by the bank to use the RHB website for net banking. The customers can ask their queries and questions directly with the bank by raising their issues in the customer service section on the website. The customer query will be looked at and answered within 24 hours.
Benefits:
- RHB Bank offers its customers fast and smooth banking experience all around the world with 24/7 customer service.
- The customers can get in touch with the bank by hotline, email, and official website without any need for going to the bank physically and saving time.
Conclusion:
Experience fast and smooth banking with RHB bank which offers its customers 24/7 customer service to get in touch with the bank anywhere in the world. The customers can contact the RHB bank by hotline, email, and official website. RHB Bank offers its customers various types of customer service which include general banking, advocacy service, insurance, assets management, employee screening, etc. Every customer’s need for banking and finances is met at RHB bank.
FAQS
Q-How to contact RHB customer service?
- The customer can contact RHB bank by hotline- “03-9206 8118” and email- “customer.service@rhbgroup.com”.
Q- Does RHB charge customers for the customer service?
- No, charges are taken from the customers for the customer service support.
