Juno Mattress Return Policy – know more

Juno Mattress Return Policy - know more

We will know about Juno mattress return policy in this article.Juno mattresses are considered the most reliable mattress for commoners. It was started and made by Goodmorning.com. Goodmorning.com is famous for providing top-quality mattresses and similar products at reasonable prices. Goodmorning.com is famous and highly approved by Canadians. Goodmorning.com is a Canadian-based e-commerce company selling its products in multiple places such as the United States and Canada. It was started in the year 2009 by the joint efforts of Sam Prochazka, Andy Prochazka, Helenka Prochazka. Goodmorning.com is famous for selling products falling in the category of Memory Foam Mattresses, Mattress Foundations, Bedding Accessories, etc. Juno brand also deals with all similar products. Juno Mattress is highly referred to by the Customers due to their abilities. Another great thing to know about Juno Mattress is its return policy. They allow the returning of mattresses within 120 days if the service was unsatisfactory

Juno Mattress Return Policy:

Juno Mattress speaks for their quality. They are customized with highly accurate technology and techniques. At some uncertainty, customers can still return their Juno mattresses but within a few conditions.

What is their Return Policy?

The general return policy is:

  • Juno allows the return and refund of the mattress within 14 days of purchase. 
  • Any mattress not being a good fit can also be returned to Juno but with the extra cost of shipping.

Apart from the general return policy shared above, Juno also gives out a straight 120 days trial policy to its customers.Juno allows its customers to purchase any of its available mattresses and try them out without the worry of returning a product.

The minimum period to try the mattress is for 30 nights.Any customer can easily apply for a return or refund after the 30th night if the service provided by Juno Mattress was still found unsatisfactory.

If any defect is found within the warranty period of Mattresses, then it can also be returned easily for the exchange.

Conditions for Returning A Mattress:

  • Any Mattresses returned under the general return policy should not extend their daily limit of 14 days.
  • Any Mattress returned under 120 Night Trial should not extend 120 days.
  • All the Mattress to be returned needs to be in their original condition without any mark, stain, smell, or different condition.
  • All the Mattresses can be accepted for a return only with the attachment of their original receipt.

Return/Refund:

  • Any Mattress purchased from Juno and returned within its 14-day policy is applicable for a full amount refund.
  • Any Mattress purchased from Juno under a 120 nights trial period and returned within the time is also applicable for a full refund.
  • Any Mattress earned as a giveaway or contest price is not applicable for a refund. However, it can be returned for free donation to the eligible party.
  • Any used product or unboxed product is no longer applicable for a return or refund apart from the 120-night policy.

Returning Process:

  • To return a Mattress, one needs to apply to Juno through its online platform.
  • By filling out the form and required information, one can ask Juno for the application of returning a Mattress.
  • Once the application is approved and verified, Juno will arrange for someone to pick up the Mattress from the given address.
  • The returning Mattress should be wrapped in plastic before handing it over to the pickup man.
  • After the whole process is done and the mattress is received by Juno, the needed amount will be returned to the customer through their PayPal account.

Time Needed For Return And Refund:

The general time taken by Juno to complete the process of returning once the application is submitted by the customer is about 14 days.It should take 14 working days for the processing of the return.

However, it takes a minimum of two working days for the refund to be drafted back to the customer

Wrap-Up:

Juno Mattress is a brand invented by the Goodmorning mattress selling e-commerce platform. Juno Mattress are highly customized for their customers. Apart from the Mattress, Juno also produces different accessories related to the same field. The service given by Juno is good enough to give it a chance. They allow complete refund and return on mattresses purchased under the 120-night trial policy. Apart from this, they also avail their customers of a general return policy.

Frequently Asked Questions:

  1. Does Juno allow the customization of promotional offers with discounts?
  • No, Juno does not allow the combination of promotional offers with discounts. Customers can apply for any one of the given options at a time.
  1. To return a Mattress through third-party shipping, who is liable to pay for shipping charges?
  • In the return policy of Juno, Shipping charges are paid by the customers only if the product was returned without proper reason. However, if a faulty mattress is returned, then the shipping charges are paid by Juno.
Juno Mattress Return Policy – know more

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