Verizon’s Jetpack is probably the best portable mobile hotspot offering of the Big Three, thanks to Verizon’s network coverage.
It’s a reliable kit but runs into some issues at times.
Sometimes the device turns off suddenly for no reason, which can happen even two hours ago, which I mentioned earlier.
The Verizon Jetpack is an amazing and very useful device! Allows you have a mobile hotspot anywhere without draining your phone battery. Additionally, users report that it provides a much stronger signal than a typical phone hotspot.
But what happens if Jetpack doesn’t work properly or doesn’t work at all? Let us have an insight into the possible challenges that could surface and how to resolve them.
The first thing to do when having issues with your Jetpack is to first reboot the device and if the problem persists, examine the cable connected to the Jetpack to ensure it is securely connected. Also, check the outlet to make sure it has power, then try moving it somewhere where you can get a better signal.
What Does Verizon Jetpack Do?
Verizon Jetpack is a gadget that allows you to link multiple devices to a single network, making it faster and more efficient than a regular mobile hotspot.
Just like a traditional portable network hotspot, you are not required to connect connectors or cables to the Verizon Jetpack, but there it possesses a SIM card slot to link to the Verizon network.
You can utilize Jetpack to connect cameras, netbooks, tablets, smartphones, laptops, and other electronic gadgets to Verizon utilizing only the Wi-Fi capabilities of each gadget.
Solutions to Verizon Jetpack Not Working
1. Restart The Device
The best technical fix to get your Verizon Jetpack down is restarting the device, which can resolve network issues or other issues causing the device to malfunction.
2. Take Out and Reinsert the Battery
The Verizon Jetpack arrives with an internal battery, so taking out the battery, holding on for a few minutes, and placing it back in may handle the issue.
3. Check the Cable
If your Verizon Jetpack isn’t working, the cable may be loose or not plugged in at all. So inspect all cables to ensure they are undamaged and properly attached.
4. Ensure the Battery Is Charged
The jetpack’s internal battery may be dead, which may affect the performance and quality of the received signal.
Therefore, a good solution to making your Verizon Jetpack work is to take out the internal battery, charge it to the fullest, and fix back the battery to see if it functions properly.
So before unmounting the battery, ensure you turn off the Jetpack and check to see if it is still off when you insert the battery back in.
5. Stay Closer to The Jetpack
Being distant from the Jetpack can make it not function properly. You have to stay closer to it to get the best result. This is spelled out in the instructions.
For instance, if you’re trying to utilize a Jetpack and you are 30 feet away from the device, try reducing the distance to about 15 feet.
The more distant you are from the Jetpack, the more terrible the signal is likely to be. Therefore, keep that in view when changing the location of the Jetpack.
6. Check if the Power Outlet is Properly Connected
To resolve the challenge of a Jetpack not working, you may have to examine the power outlet to ensure the jacket is properly connected to a power source.
For instance, you can connect a device or light to the power outlet to see if it has power, as the source of the problem may not be from the Jetpack but the power outlet.
7. Unmount and Reinsert the SIM card
Take out the SIM card from the Jetpack and place it back into the device to confirm the issue in a case of poor SIM card connection.
However, examine the SIM card for possible damages, as scratches on the SIM card may be the reason for the Jetpack not functioning.
You can also try to touch the gold-plated surface on the SIM, which should be aligned with the pins on the device, thereafter insert the SIM back in.
8. Clean Your Junk and Increase Your Phone Storage
You may need to delete phone files and free up storage space for Jetpack to work with your device.
For example, if your smartphone contains lots of photos and videos, you can back them up in the cloud to get some extra space on your phone. You can also remove unwanted or unused apps.
9. Reactivate Jetpack
You can also reboot Jetpack on the Verizon network to check if that resolves the issue you are having with your Jetpack by the steps below:
- Insert SIM card
- Turn on your jetpack
- Connect a WiFi device like your phone to the jetpack
- Open the web browser on the device of your choice
- The Jetpack activation page will load automatically in the browser
10. Contact Verizon for account balance
Verizon Jetpack is not working due to a missed payment in your account. Therefore, contact Verizon to make sure your account is in good standing and has no outstanding balance.
Additionally, Verizon may have other troubleshooting tips that you can try or check to see if your device might be damaged and request a return.
11. Clean Up junk and increase your phone storage
You may need to delete phone files and free up storage space for Jetpack to work with your device.
For example, if you have a lot of videos or photos on your phone, move them to the cloud to free up space on your phone. You can also remove unwanted or unused apps.
Conclusion
We hope you’ve cracked your Verizon Jetpack and know you have a working mobile access point! We’ve made sure to include all the possible problems you might encounter and the best methods to solve them. If you don’t find a solution here, simply contact Verizon Customer Service.
Frequently Asked Questions
- Does Verizon Jetpack have unlimited data?
Yes, you can get an unlimited data plan from Verizon with the jetpack.
However, this plan includes a reduction in connection speed after Jetpack has used a certain number of gigs.
- Can You Leave Your Jetpack On Always?
According to Verizon customer service, you can leave your Verizon Jetpack on at any time, e.g. B. while charging, although it is recommended to turn it off after charging.
