Zando is an online retailer with a range of stock for customers to choose from. They offer a selection of items from clothing, to makeup to fragrance, to name a few. Since it is an online retailer, there is a list of questions that customers may have. One of the most common questions is always about the payment methods used by Zando. Let’s learn about Zando payment options.
It is an online retailer, so it is not uncommon for customers to seek clarity on the payment methods that they offer. One of the most commonly asked questions is ‘how can I pay?’ Zando offers a range of payment options for all its customers to use. For card payments, Zando accepts credit cards and chipped check/debit cards via MasterCard and Visa only. For customers who prefer to see their product before they make any sort of payment, Zando also has an option for cash on delivery. This means that you as a consumer only pay when the product is delivered to you. The third method of payment that customers are also able to use is the EFT. The EFT is a quicker and more convenient way of making a payment, especially when shopping online. To clarify, Zando offers its customers three main methods of payment: credit card and chipped debit/check card strictly Visa or MasterCard. The third and final payment method they offer is the EFT. There is one additional method of payment that customers can also use. That is the store credit, coupons/gift vouchers.
Payment methods
Card payments-
The most preferred method of payment when it comes to online shopping is credit card payment. For those who do not own a credit card, a check or debit card can also be used. These card payments have been used for many years, yet still, it is not without a selection of questions or even safety concerns. Some customers are wary of paying with their cards as they fear it might be a risky method of payment. Zando however has already considered that and has taken the necessary steps to ensure the safety of the customer and their card details. To ensure your safety and the safety of your card information, Zando makes use of the 3D-secure authentication system to verify your details with your bank. That method makes sure that you are linked directly with your bank and its safe environment, this ensures that Zando has no access to your card details. In addition, even third parties will not have access to your card information.
Cash on Delivery-
This is a method that a selection of customers still prefer as they would like to ensure that they are getting what they ordered before they pay. The Cash on delivery option is only available to a selection of postal codes in Cape Town, Durban, and Johannesburg. There is also an R10 handling fee applicable to the COD method of payment, cash payments must be made in South African rand. Zando further specifies that with the COD payment method, customers must ensure that they have the exact amount of cash on hand because their delivery team will not be traveling with change. Clients need to note that Zando does not offer any other form of handheld payment. This means that their delivery team doesn’t travel with card machines. COD payment method is exactly that of a payment method. Customers will not be allowed to fit their purchase before paying for it. An additional disclaimer from Zando is that for safety reasons, COD is only available for orders below R1,500.
Instant EFT payments-
You can make payments for your Zando orders using the instant EFT. This method allows a customer to make a direct payment to Zando straight from their online banking platform as a part of the checkout process. With this form of making payment for your order, you are in full control. This method of payment requires you to enter your internet banking username and password if this specific feature has been set up on your internet banking profile. EFT method of payment ensures that you are in complete control as you would need to authorize the payment at checkout, then your bank will send you an OTP. The OTP can only be used to complete the payment through an integrated payment step and not on the banking app or other internet banking platform.
Store credit and coupons-
Promotional coupons that customers have can only be used on Zando.co.za and cannot be applied to Zando deal orders. These coupons come with a set of limitations. This includes the following, they may not be used on items that are on sale, and coupons might be valid on specific items only. Zando further specifies that all promotional coupons will be accompanied by terms and conditions.
If a customer selects store credit as their chosen refund method then a store credit voucher will be emailed to them, they can only use the store credit at Zando.co.za. Any store credit will only be received by a customer after the returned item has been properly processed by Zando’s quality control. Customers who have gift vouchers will be able to use them to pay for their orders on Zando. The amount on the gift voucher will be deducted from the total amount that you would have to pay for your order.
Conclusion–
Zando offers its clients a range of secure payment options. Each method of payment is completely up to the discretion of the customer. They are in full control of how they would like to pay for their purchases. All payment methods are safely set up for the customer’s convenience.
Frequently asked questions
- Is it safe to pay using online methods?
Yes, Zando has taken the necessary precautions to ensure the safety of its customers and their banking information (3D-secure authentication).
- Are prices inclusive of VAT?
All Zando prices are VAT inclusive.
- What currency are your prices in?
Zando prices are in South African Rand (ZAR)
