TELUS, also known as TELUS Communications Inc, is a telecommunications company that primarily provides network operation services to its customers. While it is a Canadian company, it offers its services to customers residing all over North America and has customers in the United States. It is a subsidiary of the TELUS corporation. Besides being a network provider and operator, it also provides many other services. Some alternative services that TELUS offers are, telecom products, voice services, health care, and maintenance and video services. TELUS Loyalty Program offers its program to its long-term customers and new customers.
The loyalty program is officially known as the TELUS Rewards program and offers several benefits to the customers enrolled in the program. Customers earn points under this program which can be used to avail discounts on their bills special bonus offers and other services. The program is free to join and customers can apply for enrollment in the program at any time. The purpose of this article is to inform the reader about the eligibility, terms and conditions, and benefits of the loyalty program. We will also go through the steps for enrolling in the program. Finally, we will mention some alternatives to TELUS and some questions that are frequently asked by customers enrolled in the rewards program.
TELUS Loyalty Program
Eligibility
Customers who meet the following requirements can apply for enrollment in the program:
- Is a new or previously existing customer of TELUS
- Have opted for TELUS internet services or have bought a product from TELUS.
- Have 2 or more TELUS products or network connections
- Is on good terms with TELUS
Customers who meet all of the above requirements are eligible for enrollment in the Rewards program.
How to Enroll in the Program?
The following is the list of steps for enrolling in the Rewards of TELUS Loyalty Program:
- Visit telus.com and locate the rewards section.
- Apply for the program.
- Fill in your details like name, contact information, etc. You may also be asked about which TELUS products and services you are using. Answer it in the required box.
- After finishing your application, you will be notified about the status of your application.
Whether your membership application is accepted or not, depends on TELUS but generally, if you meet all the requirements in the eligibility form, you will be enrolled as a member in the Rewards program.
Benefits of the TELUS Loyalty Program
Customers who are enrolled in the program can get monetary benefits. In general, customers get 2% in points on purchases made through TELUS. They also get the equivalent for paying bills or availing of paid services from TELUS. These pints can be used for getting discounts on their purchases on bills. Customers may also get special promotional offers or bonus deals which are available for limited periods only.
In addition, being a member of the program improves the standing between the customer and TELUS and may help them in availing of other services or programs from TELUS.
Earning Reward Points
Customers earn points in any of the following ways:
- Making purchases from TELUS
- Availing paid services from TELUS
- Paying bills for Home Network services
- Linking TELUS Mobility account
- Availing postpaid network services from TELUS
- Participating in special point programs and sales
Customers can get points worth 2% on every sum of money paid to TELUS. However, it should be noted that there is a maximum cap on the number of points that a single customer can get. Customers cannot accumulate more than 1500 points. After the limit is reached, their participation in the program will not yield any points.
Terms and Conditions
Before applying for enrollment in the program, customers are advised to carefully read through the important terms and conditions of the program. The following is a list of some of the important terms and conditions:
- The reward points are cannot be transferred from one account to another. They have no monetary value. They can only be used at TELUS.
- The reward points do not expire until the customer has opted out of or no longer qualifies for the program. After expulsion from services, the points stay valid for 90 days after which they are deemed invalid for use.
- Points can only be redeemed online or at any TELUS store or center.
- TELUS does not allow the points to be used for any fraudulent or criminal activity and doing so will result in immediate expulsion from the program and its services.
- TELUS reserves the right to discontinue, alter or suspend the program for an indefinite time in case of violation of terms and conditions.
- TELUS has the right to remove customers from the program if they violate their terms or use false information.
- If a customer does any one or more of the actions that are blacklisted, they will lose their right to avail services or shop at TELUS.
The complete list of terms and conditions can be found at telus.com. This is just a list of the most important points that customers should be aware of.
Alternatives to TELUS
If a customer does not find TELUS and its services to meet their needs, they can choose any other telecom provider. The following is a list of some prominent network services providers in the United States:
- AT&T
- Verizon
- T-Mobile USA
- US Cellular
These are some of the top wireless network providers and operators in the United States.
Conclusion
TELUS Loyalty Program offers its loyalty program to both existing and new customers. The program is free to join and it is recommended that customers of TELUS join this program. There are many exclusive benefits of the program and customers will not be disappointed with it. However, if they do not like the quality of services that TELUS provides, they can choose other network providers mentioned above.
FAQs
Q1. Can I buy a TELUS gift card with TELUS Reward points?
A1. Yes, customers may use their rewards points to get gift cards from TELUS.
Q2. Do TELUS Rewards have expiration dates?
A2. Yes, some rewards obtained from the TELUS loyalty programs may have expiration dates.
