In New York City, Optimum is easily topping when it comes to low rate and maximum internet speed. Some of its plans are unlimited and do not need many protocols. Before you can access the exciting features, you must connect to the internet using your modem. This article is a step-by-step manual that shows you how to setup your optimum modem without help.
The Optimum Modem setup
Optimum gives two alternatives for you to choose from. You can either rent a modem from them or you can just acquire from them.
The Optimum self-installation kit
This package contains all the materials you would be needing to receive your optimum services.
If you have not gotten the kit, then you only have to place an order using the Optimum phone number. It might take up to five days to get to you.
If it takes more than that, you can reach out to the Optimum customer service providers for your answers.
Inside the kit, you would find the; Optimum modem, ethernet cable and Power cord, phone cord, coax cable, clips, and cable splitter.
Here’s an easy step-by-step guide on setting up your optimum modem,
- Attach the coax cable to the back of the modem and also to the wall jack.
- Also, connect one end of the power cord to the back of the modem and the other end to an electrical wall outlet.
- Plugin one end of the Ethernet cable to the back of the modem and the other end to the port on your device e.g Your laptop or your wifi router.
- Put on your device and give it a few minutes. If the four lights of the modem turn green and the fifth light start blinking an amber color, then your modem is ready to work.
If you are replacing an existing Modem
There’s not much difference when you’re replacing a modem. Just disconnect all the cords from the existing modem and swap it with the new one.
If you’re using a cable splitter, then you must;
- Connect one end of the coaxial cable to the wall outlet and disconnect the other end from the cable kit.
- Attach the two ends of the coaxial cable to the close and open end of the splitter.
- Connect the open ends of the coaxial cable to the modem’s backside.
Problems you might encounter while setting up your Optimum Model and their Solutions
Some of the problems you might encounter while trying to set up your modem are ;
Firstly, Slow internet speeds are the most common issue you might face. it may be a result of poor cable connections.
It is also important to note that your modem cannot increase internet speeds therefore it has to be connected rightly to run properly.
To increase your internet speed, you can try to upgrade your network to bridge or just a simple restart of your modem will do.
If it doesn’t work then you can reach out to your internet service provider.
You might notice that you’re unable to activate a wireless connection, this can be caused by a faulty ethernet cable and to solve this, you should check if you still have a wired connection(please deactivate) and also check if your Ethernet cable is working properly.
When you have more than one Operating system on your device, there might be a clash between the different operating systems, for instance, between Mac OS 8 and Windows 8. This can result in your modem not working properly.
What you can do is configure your modem to accommodate the conflicting systems.
Other reasons why your Optimum modem will not work can be;
- If your Modem has a broken hardware
- If you have network issues in your area.
- If there’s an Optimum Outage (maybe optimum is doing maintenance or performance tests in your area).
- When there’s a general power outage.
Conclusion
This is a step-by-step guide on setting up your optimum modem.
If they are methods that didn’t work for you, please reach out to your internet service provider (ISP)
FAQ
- To Purchase or Rent an Optimum Modem, which is a better option?
Purchasing an Optimum modem may be a better option depending on how long you intend to stick with Optimum.
The cost of purchasing an Optimum modem in the US is $100 as of 2021. This might look expensive but if you’re going to stick with Optimum for more than a year then it might be your best pick.
On the other hand, Renting an Optimum modem is rated at $10 per month which is affordable for a start and it’s best for you if you won’t be interested in Optimum for further than a year.
- If I’m using Optimum as my Internet Provider, Can I use another Modem?
Absolutely! Optimum approves any certified modem so far it’s compatible with their internet area.
