Suddenlink Business Internet Review- Know more about it

The first thing to seek attention to regarding any internet service is its price range. That takes us to the infamous mantra of internet service providers – the provider’s value always leaps back to its offer for a specific address. Let us know more detail about ‘Suddenlink Business Internet Review’.

Suddenlink Business Internet Review

Suddenlink Business Internet Review

Suddenlink reached the market with footprint access to gigabit service, with coverage in areas where other service providers haven’t concentrated yet. Where Suddenlink might be the solution to all your business internet problems with its incomparable intro pricing, it does have its cons. Its dying customer service and second-year price increase have been questioned multiple times. But the reliable cable plans make it worth a shot; let’s read below. 

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Plans and Pricing:

Suddenlink provides many fiber and cable internet service options for your size and need of business. It doesn’t matter if you own a small business, have multiple outlets, or work from home; there will be a plan that might suit your preferences. 

Plan (Suddenlink Internet)Price (Monthly)Download Speed (Mbps)
100$34.99100
300$44.99300
400$54.99400
1 Gig$74.99940

Services:

1. Equipment

All equipment can be bought or rented through Suddenlink. For those who find purchasing an $80 modem expensive, it can be rented for $10/month. Leasing and buying depending on your business’s length of stay with the company. Business traveling or short-term setups are better operated with rented modems. 

2. Service Fee

Suddenlink is known for its high installation fee. They have two options for installation: standard and premium. You can avail of the standard facility fee if the modem is ordered online. Otherwise, the cost is $49. 

Similarly, the premium installation involves technicians installing outlets, setting WiFi devices, putting ONT for fiber internet, and running the system for a fee varying from $50 to $100. If your business property comes with cable wiring, self-installation can be chosen. 

A fee for network enhancement of $3.50 is required, which comes in their hidden charges. Some can be discovered in the fine print. Their service fee and hidden charges make the installation complex and heavy on the pockets. 

3. Contracts

Setting up a business and running it requires management of risks which is only possible if the services and partners you have are compliant. If you selected an internet company, your team would decide if the speed and perks of that company suit their work or not.

Many companies have 12-month contracts that come with a high early-termination fee. However, Suddenlink has no contracts that give you the space to decide fully after experiencing the service. As their low-tier plans have yearly price hikes that shoot up abruptly, you can jump between plans or services.  

4. Customer Service

Not many people expect much from Suddenlink’s customer service. Although users all over the globe have issues with the ISPs, this cannot be compromised as a business. Suddenlink requires a lot of improvement because of its below-average customer service.  

Customers mention billing issues, hidden charges, and poor attitude among the different complaints. The contact options include live chats and social media platforms or their helpline. Nevertheless, customers complain of only being able to hear their music for hours and no help with it. 

Pros:

  • No hidden contracts
  • High-speed fiber internet in most areas
  • Internet plans are budget-friendly 
  • 30-days money-back guarantee 
  • Cable plans are reliable 
  • Lifetime guarantee for pricing of the 1-gig plan

Cons:

  • Limited coverage in some regions for fiber internet 
  • Poor customer service 
  • Other ISPs provide more bundling options 

Conclusion 

Although, in most cases, rural businesses are deprived of the privilege of reliable internet, poor connections are their fate. Suddenlink expands in both the metropolitan and rural areas. It runs through 20 states in the US with promising results. There are specific cons attached to every service provider, and hence, Suddenlink has some too. 

But overall, their internet services are appreciated around the country. Moreover, picking Suddenlink business internet is only possible if you and your employees are satisfied with their internet provision. Checking the service is not a problem with no contracts in their favor. Try Suddenlink if you are looking for a business internet service worth a shot. 

FAQs

  1. Is the speed throttled with Suddenlink?

It doesn’t officially throttle, but customers face slow speed issues during peak hours. Sometimes it is merely due to performance defects in the router or modem. Rarely do hardware issues lead to slower downloads for Suddenlink. 

  1. Are Suddenlink and Altice the same?

In 2015, Suddenlink was created as a subsidiary when Altice bought Suddenlink Communications. Altice now operates and owns different communication brands in the US, including Cheddar, Optimum, Suddenlink, and Altice Mobile. 

  1. Is there an app for Suddenlink?

The Suddenlink app is available for both iOS and Android devices. It can be used to pay the Suddenlink bills, manage accounts, check tech arrival, and seam through plans. 

Suddenlink Business Internet Review- Know more about it

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