Life is sweet in this century. We have everything at our fingertips, there are online vendors and wholesale apps like Jumia, Alibaba Express, and others. You can order anything you want from where you are, and comfortably too. The only issue now is tracking and making sure that your package gets to you intact and on time. But, what if you do not even have a tracking number to track your package?
To track a package without a tracking number, you need to have necessary details like your shipping address, reference number, door tag, the transportation control number, your purchase order number or the name of the sender. Reach out to the courier customer care service and give them these details. You’d know where your package is in very little time. A more detailed explanation on what to do will be given below.
4 Easy Ways to Track Your Package Without a Tracking Number
If you do not have a tracking number or you were not sent one, you can use the purchase order number, the reference number, the door tag number, or the transportation control number associated with that package.
Courier service app
You can also use the courier service app to track your order. Most, if not all of these courier services, have apps that their customers can download. On these apps, you have to sign up with your full name, phone number, delivery address and your email address. Information on your package is always on the app. So, instead of stressing, you can just download the app for the courier service of your package, create an account and then track your package from there.
You can download these apps from either Google Play store or Google Apple store. Make sure to back up your login details so that you can easily login whenever you need to. And, if your phone gets stolen or it develops a fault, you can always recall your login details from your google cloud.
Contacting the courier’s customer care service
Contacting the courier’s customer care service is also a great option if you do not have the tracking number of your package. You can either google the customer care line from the internet and give them a call or send an email to them. Or you go through their app to get to the customer care representative assigned to your account. They may just ask for some extra information like your phone number, the name of the person sending it or the person you’re buying it from, your shipping address or the details of the receipt of your order.
As long as you have all the necessary information, they will be able to tell you where your package was scanned last. In other words, the current location of your package or order. It could just be that it is held in transit or by custom services.
Call the delivery personnel.
Whenever you place an order and it has been confirmed and it is due for delivery already. You will be sent the contact details of the person that will be delivering your package. If your package is still nowhere in sight, you can call the delivery personnel for delivery and traffic updates.
In conclusion:
Tracking your order can not only be done by just the tracking number. The courier customer care representatives are always there to help you. You need not fear that your goods will be stolen or that they will get missing. Customer satisfaction is always the point.
Frequently Asked Questions (FAQs)
- Can I use my name to track my package?
No. You cannot use your name to track your package. The tracking number is a unique code that can be used for you and your package alone. If your name is being used, there is every chance that other sensitive information is being released. Plus, there is every possibility that there is an order with the same name or a name similar to yours. So, for security reasons and to avoid mix ups, your name cannot be used to track your package.
Also note that your delivery address cannot also be used to track your package. You may not be the only one expecting a delivery to that address.
- Why wasn’t I sent a tracking number for my order?
This is probably the fault of a minor slip up or glitch from the courier’s system or database in sending shipment or delivery notifications. It could be as a result of some technical issues or a mistake from the courier’s staff. You can rectify this by just calling the courier’s customer care and it would be attended to.
It could also be that the tracking number has been sent to your email. But, because your email is filled to overflowing, the mail is yet to enter. You can simply delete some old or unnecessary mails and search for any mail from the courier service. You can also check the spam folder. It may just be there.
- Why is my tracking number saying it is invalid?
A tracking number is like the barcode on food or products that you buy in a store. It is a code and can become invalid if you didn’t correctly type in the tracking number. It could be as a result of adding an extra character or omitting one of the characters of the code.
It could also become invalid if you change the details of your order. This is just like an OTP. Once you leave the OTP page or change or correct a detail, the OTP that was previously sent to you becomes invalid. The tracking number could also be invalid if the company sent a wrong tracking code or the tracking code for another order by mistake. This too can be rectified by contacting the company’s customer service.
- I deleted the mail that has my tracking code in it. What should I do?
When you delete a mail, it goes into the trash where it stays for a period of time before completely deleting. Don’t fret. Just go to the trash bin of your mail and search for it there.
