Canva is an easy-to-use design tool that can be utilized in creating numerous beautiful projects and also educates its user on the basics of digital design. The tool is free, but it also has paid subscriptions called Canva Pro and Canva for Enterprise. Let us know ‘How To Cancel Canva Subscription?’.
Do you want to cancel your Canva Pro subscription? If yes, then follow the easy steps outlined below to do so.
Steps to Cancel Your Canva Pro Subscription
• Step 1 – Log into your Canva account
• Step 2 – Click on the Menu tab
• Step 3 – Click on Settings
• Step 4 – Click on the Billing & Teams tab
• Step 5 – Scroll down to Subscriptions, and click on Cancel Subscription
Step 1 – Log in to Your Canva Account
You can log in to your Canva account via the official website (https://www.canva.com) or through the app. Either way, be sure to log in to the account so as avoid any mistakes.
Step 2 – Click on the Menu tab.
After logging into your account, click on the (bugger) Menu tab located in the bottom right corner of your mobile screen.
Step 3 – Click on the Settings icon.
After clicking on the Menu tab, scroll down and click on the Settings icon. Please note that for the desktop screen, you need not click on the “Menu tab” before locating the “Settings icon”. You’ll simply find the Settings icon on the top-left corner of your desktop screen.
Step 4 – Click on the Billing & Teams tab
After locating the Settings icon, scroll down, and click on the “Billing & teams” tab.
Step 5 – Scroll down to Subscriptions, and click on Cancel Subscription
After clicking on the Billing & Teams tab, simply scroll down to the Subscriptions section, and click on Cancel Subscription.
Want to Pause Your Canva Subscription Instead?
Rather than canceling your Canva Pro subscription, you can simply “Pause” your subscription. This will enable you to resume your subscription later in the future.
How to Pause Your Canva Subscription?
Under the Subscriptions tab, click on “Cancel Subscription”; On the pause subscription pop-up window, click on Cancel Subscription; Pick how long you’d like to pause your subscription: one month, two months, three months. Thus, your subscription can be paused for up to three (3) months. Note that your subscription will be automatically reactivated after your selected period expires. You’ll get email notifications before that happens.
How to Resolve Billing Issues?
Where you are certain that there’s a mistake with your subscription charge, you can quickly demand a refund. Similarly, if you’re unable to cancel or pause your Canva subscription then contact support. Again if you want to remove your payment method you can go ahead to cancel your subscription first. Then from the Billing & Teams tab, you simply click on Remove or Change payment method.
Conclusion
After canceling your Canva subscription, you will get a confirmation message that “your Canva Pro subscription has been canceled. You will still have access to Canva Pro until your subscription ends on X day”. To prevent any unwanted charges, we would recommend that you cancel your Canva subscription a day before your billing date. Canva’s billing policy follows the GMT zone. It is, therefore, risky to cancel your subscription at the very last minute.
Frequently Asked Questions
1) What Happens After I Cancel My Canva Subscription?
Your subscription will be canceled immediately after your current billing period. But you wouldn’t have access to your Canva Pro features when your billing period comes to an end. Although you will still have access to your designs, which will all be saved for you when you reactivate your Canva subscription again.
2) Can I Get a Refund after I Cancel my Canva Subscription?
Sadly, you can’t. The Canva refund policy prevents any refund after your 30 days free trial. If you were automatically billed at the end of any billing period, you can only cancel your subscription to prevent further billing. However, if you are certain that there’s a mistake with your subscription charge then you can demand a refund.
3) Can I Use Canva Without Any Subscription?
Yes, you can. Canva is a free-to-use design tool, and the majority of its users use the tool without any paid subscription. You only decide to upgrade to the Canva Pro or Canva for Enterprise package when you want more designs.
4) Can I Sell My Canva Pro Designs?
Yes, you can. But you’re only required to obey the company’s Licensing Policy (which includes sticking to the Permitted Uses when doing so). See section 5 of their Content License Agreement for more details, so to help prevent any sought violation of their licensing policy.
