Throughout the years, food delivery companies have become more popular. There has been much conflict based on which delivery company is the best to order food from. In this article, the analysis of two of the mainstream companies, Uber Eats and Grubhub, will be executed. Uber Eats and Grubhub have convenience and grocery stores available to order from. Uber Eats is more accessible for household items, baby items, alcohol, and medication. Grubhub tends to be more accessible to the grocery. Grubhub has a wider range of grocery and convenience stores to shop from. Uber Eats has a wider range of restaurants to order from as the company works with more than 600,000 restaurants while Grubhub works with more than 300,000 restaurants. Let us know ‘Grubhub Vs Uber Eats’.
Grubhub Vs Uber Eats
Uber Eats
Uber Eats is a food delivery service that can be used online or on mobile. This service requires an email and phone number to sign in. The company also offers service to convenience and grocery stores delivering non-food items and groceries needed around the house. This company has also stretched its delivery services by now offering the shipment of foods you want from restaurants out of the state depending on what state you currently reside in. The company has also grown as it bought Postmates, another food delivery company.
Grubhub
Grubhub is also a food delivery service that can be used online or on mobile. It only requires an email address to sign in. Grubhub offers convenience and grocery stores to shop for grocery items. Non-food items can also be delivered through this service.
Pricing Categories
When ordering food or non-food items from Uber Eats or Grubhub, the total price of the order is divided into four different categories:
- Subtotal: the amount of the meal itself.
- Delivery fee: the fee assigned for deliveries based on location.
- Service fee: the additional fee added for the company’s consumption.
- Estimated tax: a small fee that is required.
Currently, Uber Eats has an additional pricing category called Temporary Fuel Surcharge which was implemented to accommodate the high gas prices.
Deals
Uber Eats is more constant with offers and coupons to lower the pricing cost than Grubhub. For the initial order, Uber Eats gives a coupon for 25 dollars off the first order. Grubhub does not offer a coupon for the first order.
Customer Service
Both Uber eats and Grubhub provide an online chat and phone number to answer issues based on the order that was placed. A person can message one of the workers who will text back any answers to problems or questions. Uber Eats customer service is much better. For instance, if a food item is missing from the order, the money will be refunded easily by Uber Eats. For Grubhub, after reporting the missing item, Grubhub will provide a refund but it takes a while.
Payment Methods
Uber Eats has many payment methods:
- Voucher
- Gift card – the money from the gift card will be inserted in an Uber eats fund and it can be used in a postmates account if both accounts are linked to the same email address and phone number. It will not be automatically used as you can change the payment method.
- Venmo
- Credit/debit card
- PayPal
- Google Pay
Grubhub also has its payment methods:
- Gift card – the money from the gift card will be placed in a gift card slot and any remaining money will be in that slot.
- Credit/debit card
- PayPal
Membership Perks
If interested in joining a membership for either Grubhub or Uber eats, both cost $9.99 per month but, each has different benefits.
Uber Eats:
- $0 delivery fee
- 5% off deliveries, pickups, and rides
- $5 credit for when an order takes too long
- Cancel order without any penalty fee
Grubhub:
- No penalty fee with cancellation
- $0 delivery fee on orders $12 and up
- Save $4 per order
- Pickup of a $10 free meal every month
Conclusion
Both delivery services are very similar but also different. The better company depends on the situation. Grubhub prices are usually cheaper due to Uber Eats’ extra pricing category. If you prefer cheaper prices, then Grubhub is the better option. If you are a sucker for a good deal, Uber Eats is the better option. The pricing for the food can be higher in one company than in the other so it is best to check which prices are cheaper. Uber Eats tends to have larger categories to choose from ranging from food to household items while Grubhub is usually more focused on grocery and food. If you want a company that has better customer service, Uber Eats will be the option. In the end, it all depends on what you are looking for and what your main priority is when ordering food from these delivery companies.
