Introduction
The ideal knowledge about the mobile network you are subscribing to is of importance to fully maximize all that the network provides, and also, so as not to be a victim of circumstances especially when there are complaints about the mobile network. The frequent complaints gotten from a contract signed are best stopped by canceling the contract. Hence the need to know how to cancel Verizon wireless plan.
The cancelation of the Verizon wireless plan is quite difficult but not an impossible thing to do provided the necessary steps are duly followed. While many subscriptions can now be canceled via an online account page or through a company’s chat feature, Verizon does not. Sure, it’s inconvenient, but it’s also a necessary safeguard to ensure that accounts can only be canceled by the people who own them.
Steps Of Cancellation
To cancel your Verizon plan, below are the necessary guides
1. Get the necessary information about your account ready; information such as
1.1. Account owner’s name
1.2. Registered phone number
1.3. Account security number or pin
2. Call the office desk number which is; 1-844-837-2262. The number is only available from Monday to Friday, 8:00 am – 5; 00 pm EST.
3. A customer representative will respond by walking you through a series of steps, having stated the reason for the call which is account cancelation. They will communicate needed information to you, such as equipment return if there is any.
4. Rented equipment would have to be returned within thirty days of canceling.
What to know before Verizon wireless plan cancelation?
There are a few things to know before calling to make a cancellation request to ensure that everything goes as planned. To begin, a cancellation request can only be made by the account owner or a designated account manager. Anyone else on the plan is not allowed to do so, so make sure the call is made by the right person. Phone service will not stop immediately after the account owner has called Verizon to cancel it. Instead, it will remain operational until the end of the billing period. If someone cancels Verizon on June 5 but their billing period ends on June 30, their service will continue to function normally until June 30. Any remaining balance will be due “on your next bill after disconnecting” for those who have their phone on a Verizon payment plan.
If a customer cancels Verizon but does not transfer their number, it will be reassigned to another customer in 45 days. While not porting a phone number to a mobile operator is not a bad idea, people should make a concerted effort to notify their contacts of their new phone number so that they do not accidentally call or text someone else.
Cancelation policy
1. Cancelation of the plan while you still have an active contract with Verizon will attract a charge fee termed termination fee which is added to your total bill.
2. Having canceled your service, Verizon is it usable to check the final bill status, the equipment you are to return, and any necessary refunds.
3. Your credit balance is restored after the processing days which take up to 60days
4. Cancelling takes effect on the last day of the billing time on which you cancel, not on the day you call to cancel.
5. After canceling, your leftover balance is added to the next bill if you have a device payment agreement.
Common complaints about Verizon plan cancelation
Many of the complaints about trying to cancel a Verizon Wireless account revolve around the company’s exorbitant termination fees. Those who cancel their accounts before the end of their contract may face a maximum penalty of $350, which may be combined with additional charges that must be paid in full upfront for stuff like equipment.
Other issues include the delayed return of final credit balances. When a plan is canceled, Verizon will issue a refund, but it may take up to 60 days to receive it. The 60-day countdown commences once Verizon has assessed the final bill and any left-over credit balance on the account. This amount is sometimes incorrect due to the inclusion of additional fees deducted from the remaining credit balance, and in other cases, customers have reported that getting their money back takes months longer than expected.
Cancelation fee
You should try to cancel your plan near the end of the contract rather than at the beginning because canceling while under contract with Verizon Wireless will attract an early termination fee. This fee is commutated, so the longer your contracts are in effect, the lower your termination fee will be. Your termination fee will not exceed $350, and it will decrease by $15 for each month of your contract.
Conclusion
The importance of mobile network providers such as Verizon cannot be overemphasized, it aids connectivity among humans, but canceling a contract with them is never a bad idea once you are no longer satisfied with the service they are rendering.
Frequently asked questions
- Do I need to cancel my Verizon wireless plan?
If you are deployed by the military, you do not need to cancel the plan but rather suspend the line.
- I lost my device. What can I do with my Verizon wireless plan?
You do not need to cancel your plan, all you need to do is suspend the service till you locate the device or procure a new device.
- I have a change in a family situation, what can I do with my Verizon wireless plan?
There is the option to transfer a line to a new or already existing account rather than canceling it.
- Can I cancel the Verizon service online?
you can’t cancel your plan online, but you can cancel it by calling the customer representative line
- Why can’t I cancel my plan online?
The inability to cancel online is due to security concerns. They want to be able to confirm that you are the one who wants to cancel, not someone who has gained access to your account with malicious intent.
- Why does Verizon charge an early termination fee?
Early termination fees are a standard feature of most contracts. You signed an agreement when you sign up for the Verizon plan. They make it appear very casual and simple that you simply press a few buttons, scroll through some template text, and you are done. But it is inside that boring template text that you will find information about when you can cancel your Verizon contract and how much you’ll have to pay if you do.
