Assist in Uber means that Uber offers riders additional support or helping hands so the rider can safely ride the car. Uber Assist is the service option available to the people requiring additional assistance, such as disabled persons, pregnant women, or persons with physical injury or impairment. Uber Assist meets everyone’s needs. Let us know more detail about ‘Uber Assist’.
What Is Uber Assist?
Drivers of Uber Assist are specially trained and are certified to assist such persons. They offer door to door facility. They take special care to transfer riders from door to vehicle but they don’t take them inside their destination or home. it provides assistance to foldable chairs also but they don’t have any ramp or lift for them. But Uber WAV provides ramp or lift assistance to persons with wheelchairs so they do not have to leave their wheelchair behind. Although there is no difference in the vehicle of it and Uber WAV, both should have enough space for the wheelchairs in their trunk. However, everyone can use the it’s cars.
How Does Uber Assist work?
Riders while booking a ride, choose the “Assist” option, and when they find the driver matching their requirements, the rest is on the driver. The driver then will provide extra assistance to the rider with physical impairment, or mobility issues. The driver will help the rider to ride the vehicle safely.
Where Is Uber Assist Available?
it is operating in many cities, approximately 40 cities worldwide. It is available in some major cities like San Francisco, NewYork, Chicago, Boston, Los Angeles, Manchester, Cardiff, Edinburgh, Bradford, Leeds, Birmingham, New Castle, Southampton, Bristol, etc.,
Why the Riders Should Book Uber Assist?
Riders should book as it is
- Easily accessible by everyone.
- Reasonable, everyone can afford it.
- it provides fast service.
- Drivers of it provide assistance and support to riders. They are well trained and certified.
- Vehicles of Uber Assist have enough room for wheelchairs when they are in folded form.
Easy Steps To Get Uber Assist:
The following steps can help a rider to book-
Step One: Book your Ride
Install the Uber app on the phone, but if you have already installed the Uber app on your phone, then open it. Select your destination on the app’s “Where to” section. You need to confirm your pick-up and destination addresses. After the confirmation of addresses, tap the Assist option on the app. You can enter the promo code if required, as some cities have them. Once you find the driver that matches your requirements, you can track his location on the app.
Step Two: Enjoy Your Ride
If you are traveling with someone, you can easily get their assistance to move from your house to the vehicle. But if you are traveling alone, and you need assistance to move, then the certified, well-trained driver is here for your help. The driver can help you in your mobility from your door to the vehicle and helps you to sit and enter the vehicle safely. You should confirm if this is the same ride that you booked by matching their number plate. After entering the vehicle, you can start your ride. Now sit peacefully, and enjoy your ride.
Step Three: Reach Your Destination
Once you reach your destination, you can check the fare on your app. The driver will help you to step out of the vehicle safely. In return for this much assistance from the driver, you can give him five stars.
Conclusion
Uber has introduced a program that is quite helpful not only to physically disabled persons, and pregnant ladies but also to the Millenials with smartphones in their hands requiring assistance to travel from one destination to another. it is the perfect solution for them, with its policies such as cashless payment and no discrimination, which made it easily accessible to everyone.
FAQ’s
- What is the cost of Uber assist as compared to other uber services?
Uber Assist costs as same as the standard it service UberX, although it provides much more assistance and services.
- Is there any Uber assist number or helpline?
There is no specific number for Uber Assist but it does have a helpline number 800-593-7069 for 24/7 customer care. Further help is provided at the Uber website. You can contact the support team by signing in to your Uber account.
- Can I carry my service animal in the vehicle alongside me?
Uber Assist does provide the service to carry service animals alongside riders, they have legal obligations for that.
- Can get assistance with my wheelchair on the Uber Assist ride?
Yes, you can take your wheelchair alongside you on it’s vehicle. It is not difficult to adjust a foldable wheelchair in the trunk or backseat of the vehicle. However, the vehicle may or may not have the lift or ramp for an unfoldable wheelchair.
