Many smartwatches today have built different software which allows the users to track the exercise results and fitness tracking and Fitbit is one of the most renowned products in the Fitness tracking world. Users can wear the Fitbit band just like a wristwatch and track their daily activities with just simple taps on the touch screen. Fitbits are water-resistant, sweat-resistant and, dust-resistant devices, however, if exposed to extreme conditions for a longer period, they might break down. Fitbit officially offers a one-year warranty service to its customers which covers several breakdown causes. Similar to various other warranty service providers, Fitbit also has placed some limitations on what isn’t covered under the one-year limited warranty. Let us know ‘Fitbit Repair’.
Fitbit Repair
Usually, Repair services are provided by Fitbit itself, and since Fitbits are made from delicate technological components, it is highly recommended to opt for the authorized repair/replacement services rather than relying upon third-party repair technicians who might further damage your product. Fitbit offers complete replacement services along with repairing services for the damaged products, depending upon the type of warranty claim and necessity. In case a product is repairable, Fitbit is unlikely to replace the product with a new one. However, if the product is completely faulty and repairing is not an option, a replacement Fitbit device may be offered.
Warranty For Fitbit Products:
As aforementioned, a general one-year warranty is offered with all new purchases of any Fitbit products, provided that the product is bought directly from a Fitbit official store, an authorized reseller, or a reputable seller that guarantees to sell original products. In the case of a counterfeit product, no warranty is applicable. While the one-year warranty is applicable in all countries where Fitbit sells its products, the European Economic Area enjoys an extended 2-year warranty.
Damages covered under warranty
Fitbit offers a couple of remedies to its customers who file a warranty claim.
- Free product repair
Under the Free product repair option, Fitbit will use new or refurbished, yet original Fitbit parts to repair your product free of cost, provided that your one-year or 2-year (where applicable) warranty has not expired.
- Product Replacement
Similar to their repairing service, Fitbit offers its customers the option of getting their faulty products replaced by a new or a refurbished product. The requirement of the warranty still being active is the same for both remedies.
Filing a warranty claim:
The method to file a warranty claim is straightforward and requires just some basic information. The requirements are as follows:
- Order Number
- Billing Zip Code
Customers can visit the official Fitbit website and file a claim under the “returns” tab. Additionally, Fitbit may ask for proof of purchase to ensure that the product is authentic and bought either directly from Fitbit or an authorized reseller.
Parts availability for repairs
Intricate components contribute majorly toward the production of Fitbit products and the availability of parts depends on the region where the warranty is being claimed for the product. Fitbit factories have the technologically advanced equipment to conduct repairs for delicate parts, such as damaged screens and faulty batteries. However, in certain cases where repairs are not possible, refurbished products may be used.
Aftermarket repair options
While it is better to opt for aftermarket repairs, many Fitbit users do not have the option to rely upon official Fitbit services. This may be due to different states or countries. In such cases, there are some well-reputed aftermarket repair technicians. For example:
- Joesge
Customers can rely on aftermarket services, but it is safer to file a warranty claim through the official Fitbit channels if possible.
Fitbit tracker/Watch advantages
Fitbits are great products, especially for people who take their exercise routines seriously. Fitbit offers a vast variety of fitness tracking options such as:
- Pedometer
- Step tracking
- Workout tracking
- Heart rate monitoring
- Sleep tracking
Along with these highlighted options, Fitbit also performs as a regular smartwatch and can show you the notifications of your phone on your wrist, just like an Apple Watch or a Samsung Galaxy watch.
Conclusion
Fitbit fitness trackers are lightweight and comparatively cheaper smartwatches that offer an array of features. Just like any other tech product, Fitbits can also face wear and tear but Fitbit officially offers its customers the option to get their products replaced or repaired so they can continue enjoying their products.
Frequently Asked Question
- Is Fitbit Compatible With IOS and Android smartphones?
Yes, Fitbit fitness trackers and watches are compatible with both IOS and Android devices. To set up Fitbit products, the Fitbit app is available on the App Store and Google Playstore.
- How To Connect a Fitbit With A Phone?
Fitbit products are connected to phones via a Bluetooth connection. Make sure your Bluetooth on your phone and your Fitbit product is turned on and in close range.
- Is GPS Available In Fitbit?
Yes, Fitbit trackers and watches come with an Inbuilt GPS sensor. Some older models may not have the GPS option.
