Cox Communications, Inc. is a digital service for television cables and other telecommunications in the United States of America. Its popularity in the USA is seen from the number of television and internet subscribers it has been achieved since its inception. The number of Americans who use Cox for television cables and internet services is in millions making it one of the top digital telecommunications providers in the USA. Let us see more about Cox communication reviews.
Cox has achieved the level of popularity and trust from its customers by facilitating them in the best possible way. That’s why its reviews among the Americans are applaudable. Though it has been reported some the negative reviews from its customers like cost-ineffectiveness, customer service issues, etc. But, the effectiveness of the service and its multiple service plans make it among the top digital service providers. Moreover, the reviews from its employers show it provides a satisfactory working environment. Hence, the popular reviews about Cox reveal that it is a good service for enterprises and residential requirements. Following are some of the popular reviews about the Cox Communications, Inc.:
Positive Reviews of the Cox:
Positive reviews about the Cox are written below:
- Fast internet provider:
After getting reviews from the Americans living in different parts of the country, it can be deduced that Cox provides fast internet service to its customers. This fastness of the internet helps all the people especially remote employers to do their work with ease and without any hurdles.
- Money-back guarantee:
One more review about Cox is that it provides the facility to its customers that their money will be guaranteed recovered if they are not satisfied with its services. It increases the possible response of Americans towards this service.
- Minimal downtime on the internet:
Furthermore, it can also be gathered from popular reviews that the downtime for the internet is quite minimal. It maintains the speed of the internet with consistency without affecting the efficacy of the service.
- No traffic issues with the Cox:
Reviews from the Americans living in the far-flung areas show that the Cox services do not face any traffic issues. It means that for the people living in remote areas, this digital service is best.
Negative Reviews of the Cox:
Some negative reviews about Cox are written below:
- Cost-ineffective:
There exists a popular review about the Cox services is that it is quite expensive. It is not affordable to all people, especially for low-income people. According to the people’s review, for 300 Mbps, they are paying 167$. It means that is much more expensive compared to other customer services.
- Customer service:
Recently, one more negative review has been reported for Cox that its customer service is going down with each passing day. For them, they are not as responsive as they are once used to be. Moreover, it has also been reported that they remain quiet to the queries of the big businesses. This negative review may haunt the trust of the customers.
Reviews about working at Cox:
Some reviews from Cox employers are also taken to understand the working environment of it. Following are the some of its reviews reported:
Positive reviews:
- Many bonuses and perks have been provided to its employers.
- The management of Cox is ideal to work under.
- It provides an inclusive and competitive environment to its employers.
- The salary is quite impressive.
Negative Reviews:
- Too much workload to its employers.
- Unmotivated working environment.
- No leadership benefits.
Conclusion:
In a nutshell, it is concluded that Cox, despite getting mixed reviews from popular, is the leading digital service provider for television cables and internet for businesses and residents use all over the US. Its effectiveness cannot be denied from the fact it shows quite an impressive rating of 3.8 out of 5 among its users. But, as every good thing has its cons too. Similarly, some the negative reviews about the customer service of Cox have also been gathered from people. Most commonly, the issue of cost-ineffectiveness has been observed but the overall pros of Cox have outweighed some of its cons. Moreover, mixed reviews have also been gathered about the working environment at Cox. But overall, it can be deduced as Cox provides satisfactory services to its customers and employers.
Frequently Asked Questions:
- How many devices can connect to Cox Wi-Fi?
Cox Wi-Fi can connect approximately ten devices to it at different times. But at the same time, three devices can be connected.
- Does the modem provide by Cox alongside its internet service?
Cox does not provide a modem for free of cost. Still, it provides a modem at the cost of $10.99 per month. So it is better to arrange one’s modem.
- How much money does Cox charge for technical issues found to be non-Cox?
For non-Cox issues, it charges $75 to provide service to its customers.
