Amazon is one of the world’s biggest online retailers. Most people use Amazon as their go-to place when buying goods. If you are like most people, you have probably returned a product. You must have wondered if Amazon can track the product back to you or your original purchase. This article show how does amazon check serial numbers of goods that returns .Amazon always do check the serial numbers of the goods that returned by customer.They follow some steps to check the serial numbers to prevent theft.
Amazon routinely verifies the serial numbers of returned goods, so it is not advisable to try (maliciously or otherwise) to return a counterfeit item. Checking serial numbers on returns helps Amazon to prevent fraudsters who attempt to exploit its generous return policy.
Why Amazon Tracks?
Amazon may track serial numbers on returns for several reasons.
- It helps the company to understand customer shopping patterns better. This can help them to improve their product selection and customer experience.
- This retailer tracks serial numbers to prevent theft.
- It also aids in preventing fraud. When someone purchases something, they may return it and sell it to a third party.
How To Check The Serial Numbers Of Goods that returns in Amazon?
There are several methods to confirm the serial number of your Amazon device.
- You can look for a serial number on the back of the device.
- Alternatively, you can sign in to your profile on the Amazon website.
- Once signed in, go to the “Your Orders” page.
- Find the order for your device. Next to the product image, you will find the serial number.
Amazon Return Policy
Amazon’s return policy is simple: If customers are unsatisfied with a product, they can return it to Amazon within 30 days — there are just a few exceptions. For example, the company doesn’t accept the return of any opened electrical products or other non-returnable merchandise.
Returning an Item
Here’s how to return an item you have purchased to Amazon:
- First, log in to your Amazon portal account and click “Your Orders.”
- Next, find the order you want to return, and click Return or Replace Items. Next, choose the product you wish to return, stating your reason.
- Click Submit when you have completed.
Amazon will provide you with a return shipping label and instructions for returning the item. Once Amazon receives the item, they will process the return and give a refund.
NB
Once you have returned the item and Amazon has received it, the company will check the serial number to ensure it’s in good condition. This process is used by companies such as Amazon to protect both buyers and sellers from fraud. It ensures a smooth experience for all involved when selling on their platform.
Can Amazon Refuse a Return?
If you are found returning the wrong item, whether on purpose or not, Amazon may refuse the return.
If the refund was already processed, Amazon does not have to ship the item back to you; instead, they will give it to charity or recycled
List Of Non-Returnable Items
There are a few items that cannot be returned to Amazon. These include items that are considered hazardous, perishable items, and digital items.
Hazardous items include
- Cleaning products
- Pool chemicals
- Pesticides.
Perishable items include
- Food
- Flowers
- Medications.
Digital items include
- E-books
- Software
- Digital gift cards.
If you are unsure if an item can be returned, you can always contact customer service for more information.
Consequences Of Returning Counterfeit Items
Amazon may penalize you criminally if you return a fake item. Amazon takes counterfeit goods very seriously and will penalize criminals.
Counterfeit products are usually low-quality and may not meet safety regulations, endangering consumers.
Returning counterfeit goods contradicts Amazon’s objective of providing safe and pleasurable shopping.
Serial Numbers Scams – How to Protect Yourself ?
Reports show that scammers have tried to obtain serial numbers from Amazon customers. Sometimes, the scammer will contact the customer and pretend to be from Amazon, asking for the serial number to verify the customer’s account.
To avoid this scam, follow these tips
- Do not share your Amazon serial number with anyone.
- If someone contacts you claiming to be from Amazon and asks for your serial number, do not give out your details until you confirm their authenticity.
- Ensure that the email or message you receive from Amazon is legitimate.
- Always check the sender’s address.
- Only click on links from Amazon that you trust.
Conclusion
Amazon has developed a way to see if product SKU numbers, bar codes, or serial numbers have been altered or damaged. This system was created to help prevent fraud. It helps Amazon sellers to avoid dealing with unscrupulous buyers who could be scamming them and pretending they are selling authentic merchandise. Amazon is known for its strict policies against dishonest sellers, so make sure your account isn’t suspended over it.
FAQs
- Are serial number checks done on returned items?
Yes, Amazon checks serial numbers when returning items.
- Can you return an item that was a gift, and you don’t have the original packaging?
No.
- If a product is defective, what is the return policy?
An item will qualify for a credit if it meets the conditions listed in our policy.
