DoorDash is the best way to order food and have it delivered right to your door. In a world where our schedules are busier than ever, having the ability to order from large numbers of eateries and then have it delivered is a real luxury! Let’s know what to do when no one is picking up your doordash order.
If your order isn’t picked up by a Door Dasher, you can pick it up yourself or reject it. If you pick up the order yourself and notify DoorDash, you will receive a refund for the delivery charges and tips. If you cancel your order completely, you will receive a full refund.
But what happens if you place a DoorDash purchase but no one shows up to collect it?
Let’s look below that why your DoorDash order isn’t being delivered.
My DoorDash order hasn’t been picked up yet
There are no drivers accessible or interested in trying to pick up your DoorDash order, so no one is picking it up.
Drivers with DoorDash have the option to reject any order and are not obligated to start picking up any particular order placed through the platform.
As a result, your order may not be picked up if it isn’t worthwhile enough.
- There are no available DoorDash Drivers (Dashers).
Often, this is the source of the problem. In a few locations, there is a limited number of DoorDash drivers.
If you live in a rural area, there may be too few people using DoorDash. Even though there are drivers available, they may be preoccupied with other deliveries. It’s more likely that there won’t be any available delivery drivers if:
You live in a rural area with houses that are fairly close together. You live outside of your city’s downtown area, in which a large number of eateries are located. You’re placing an order during a busy time of day, like lunch or dinner.
The majority of DoorDash drivers start preparing for busy times of each day early in the morning.
- Your Suggestion Is Insufficient
Most of us don’t know that the vast majority of DoorDash drivers rely solely on tips to make a living.
DoorDash provides a lower limit per delivery, the earnings are frequently insufficient to justify the delivery.
This is especially true when the time and fuel costs of delivering your order are considered.
As a result, if you want your order to be assigned to a driver as soon as possible, you should consider tipping more.
- Cancel Your Purchase
If you decide users no longer want one’s order (or simply want to reorder), you may be able to cancel it completely through DoorDash.
And only orders which have not yet been affirmed by the restaurant or designated to a DoorDash driver can be canceled.
Do you want to cancel your DoorDash order? Don’t worry because it’s very easy.
Follow the instructions below;
- Simply go to ‘Orders’ page in the DoorDash application
- Select ‘Help’ from the drop-down menu.
- Click on ‘Delivery Issues’ from the drop-down menu.
- Here, you can receive full funds by selecting an option to cancel your order.
You’ll get a full refund on your DoorDash order, including all service fees, once your order has been effectively canceled.
How Does DoorDash Handle Orders That Weren’t Picked Up?
If no one picks up your order, you will receive a refund, and no one will be compensated to pick up your order.
If you leave a tip on your order, it will be worth your time to drive to pick up and deliver your food. You’d never be without your order again.
You’ll get your food if you tip your driver first.
How Can You Track Your DoorDash Order?
The simplest approach to tracking a DoorDash order is to keep an eye out on your smartphone for DoorDash notifications. During the preparation, transportation, and delivery of your order, the meal delivery service will keep you updated on the status of your order.
If you choose contactless delivery, you’ll get SMS notifications as soon as your order is accepted, informing you of its status.
Orders on DoorDash have numerous tracking statuses, one of which represents a different stage in the delivery process.
These reports will assist you in planning your day or night and will inform you that your favorite delicacies are on their way to your delivery address.
Is it feasible to get a DoorDash refund?
DoorDash stresses exceptional customer service, thus reimbursements are available, especially when a takeaway order does not arrive.
There’s a chance you’ll get a gift card from one of these. They do not, however, refund purchases for memberships or completed food orders.
Every customer care situation is different and dealt with on a one-on-one basis.
Conclusion
When a DoorDash order isn’t picked up, it’s usually because it’s not worth the delivery driver’s time.
You can make your order far more appealing to all of the DoorDash drivers in your area by reordering with a higher tip.
And, if you’re in NYC or California, you can easily track your DoorDash order.
