Otter box is a company that produces and sells protective covers for phone devices. The company’s products are strong and styled for high-end protection. They protect your phone from spills, water, and shock. How To Get an Otter box Warranty Claim
If you’ve recently purchased an Otter box cover for your phone, and there’s some issue with it, you can claim the warranty on your purchase. Otterbox makes it a hassle-free process for its customers to claim the warranty so that you don’t need to go through head-scratching procedures. It takes in its defective products and replaces them with a new product under warranty.
The company protects its products under warranty for a year. And through the warranty, you can save yourself from any loss of owning a damaged product from the company How To Get an Otter box Warranty Claim?
Claiming Otterbox warranty
You can claim Otterbox’s product warranty via two sources. One is by straightaway contacting the customer care personnel and the other is by filling out a form on its official website.
If you want to claim the warranty for your purchase, call the customer service personnel. Follow the steps below.
- Call the customer service representative at 1-855-688-7269.
- Talk to them and ask them to claim your product’s warranty.
- They’ll ask you about the purchase and warranty details, so have the invoice and warranty card on hand.
- Explain the problem with your product and what action you want the company to take.
- They’ll tell you to follow some instructions for claiming the warranty, so follow them.
To claim your warranty via an online form, you need to visit the official website of Otterbox and follow these steps.
- Go to their official website, Otterbox.
- Scroll down to find support and select warranty in the options.
- Next, you’ll have to fill out an online form.
- Select the product for which you want to claim the warranty.
- Enter the location from where you bought the product.
- Finally, submit the warranty.
While claiming your warranty, you might have to send a photo as proof of the damage. Or, you may also need to send the product for further inspection.
Otterbox’s limitations to claiming the warranty
Every company has some limitations when it comes to claiming a warranty for the product. Otterbox also poses some restrictions on the damage while claiming the warranty.
So, Otterbox only claims a warranty for the product if there are any defects due to manufacturing, workmanship, or materials. And if you didn’t purchase the company’s product from an Otter-authorized dealer, your chances of claiming the warranty become low.
Otterbox products with a warranty
Otterbox is a supreme brand when it comes to protecting cases and other accessories. The company manufactures the most extensively strong cases that give DROP + 3X to DROP + 4X protection. It covers almost every product’s warranty.
Below are the products for which you can claim a warranty.
Phone cases
The company has some of the most stylish and modern-looking cases. These cases have a luxurious look and superior materials. They provide hard protection for your mobiles. Almost all covers for Otterbox pass the military drop test. Hence, they are tested for their durability and functionality. Some of the best Otterbox covers for your mobile phones are listed below.
- Otterbox commuter series
- Otterbox Symmetry Series
- Otterbox Defender Series
- Otterbox Strada Series
- Otterbox easy-grip gaming cases
- Otterbox + Pop Case
- Otterbox Core Series Case
- Otterbox ‘thin flex’ series
Wearables
If you purchase wearables such as watch bands, MagSafe wallets and folios for your iPhone, iWatch, Samsung watch protectors, and many more, you’ll get a warranty along with the purchase.
Outdoor series
In the outdoor series, the company offers tumblers, soft coolers, hard coolers, and dry boxes. All these items have a luxury look and are perfect for your next camp. These products are also protected under warranty, and if you get a damaged piece, the company offers easy replacement on warrantied items.
Gaming accessories
Otterbox gaming accessories are top-notch for gamers. The company has shells for gaming controls that offer a tight grip around the controls. This enriches your gaming experience. And there are gaming controls for mobile gamers who can make good use of the MagSafe technology of the iPhone. All you need to do is attach the clip to the back of your phone and play with real gaming controls.
Conclusion
Otterbox sells a range of protective covers and accessories for your devices. If you have a problem with one of your purchases, you can file a claim under the product warranty. The warranty can be claimed through a phone call or by filling in an online form on Otterbox’s official website.
Frequently asked questions
Do Otterbox cases have antimicrobial properties?
Otterbox claims that its covers can protect your phone from microbial attacks because of its antimicrobial properties.
Does Otterbox pay for the damaged phone if it breaks inside its cover?
No, Otterbox doesn’t pay for your damaged phone even if the phone broke while it was inside the cover. Protected covers are only a means of security from unintentional scratches and shocks, but they can not protect your phone altogether.
