Sunglass Hut Return Policy – Know More

Sunglass Hut is a company that is focused on the production of eyewear and they have been operating in Miami, Florida and the United States of America. They are the biggest international company that deals with sales of sunglasses accessories and sunglasses. It has been functioning since 1971. Let us know ‘Sunglass Hut Return Policy’.

Sunglass Hut Return Policy

The company has a return policy for those who purchased an item and are not satisfied with the product. This return policy is meant to guide you on how you can return a product to the company and you are given 30 days to return the product.

What Can You Do If You Want To Return a Product To Sunglass Hut?

If you are not satisfied with the product you have purchased from Sunglass Hut and you want to return it, then you must know that the company has a policy which you must follow before you can get a refund of the amount paid or exchange the product.

Before you can get a refund from the company, you will have to show them proof of payment. 

The proof of payment contains the following information:

  • Confirmation of the order made via email
  • Receipt
  • Shipping email
  • Slip included in the packaged item

If the glasses are broken within one year of using them, they can be changed into new a one. But if it is not available, you can change it to another at a discount price. Replacing your glasses in this company can only be done once.

What Is The Return Policy Of Sunglass Hut?

Returning your Sunglasses to the company depends on how you bought them online or in person. So if you want to return your sunglasses, then there are different processes that you can follow.

To do this if you got the product through mail, follow this process:

  • Send an email to the customer care representative of the company.
  • Put a call through to them at Sunglasses Hut to speak with their customer care representative. 
  • You can also return the product yourself.

Now, if you decide to return the item to them by yourself, then you need to do the following:

  • Visit their store with proof of payment which was given to you at the time of purchase.
  • The product should be packaged the exact way you got it from the store together with all accessories fully intact. 
  • Once this is done, it will be processed within 3-5 days after the product has gotten to them. 

Your return will be processed and after that, you will get a refund of the amount paid. If your payment was made using a gift card, you will get a new card from the company’s store.

How Can You Return a Product Using Email?

To return an item to the company, you have to contact their customer care representative by sending them an email requesting permission to return the product to them. 

To do this, follow the steps:

  • After sending the mail to the customer care of Sunglass Hut, get authorization from them.
  • Send the product to them at Sunglass Hut. Please make sure that the product is not in any form of default before sending it to the company. 
  • Package it the way it was given to you after you purchased the item.
  • Make sure the proof of payment is also attached to it.
  • Your name, address, phone number and order number should be among what you will send to them.

How Can You Return Sunglass Hut With And Without Receipt?

You should go along with your receipt if you want to return a product to Sunglasses Hut company. But if you have misplaced the receipt or you don’t have it, you can still return it to the company. The moment the item is returned to the company after you have followed all the procedures, then the company will either exchange the glasses or get your credit card stored.

Whatever choice you make depends on you, if you want them to credit your store card then it will have to be the equivalent of the product you are taking back to them. 


For any eyewear, you buy from Sunglasses Hut stores or through an online store and if you want to return it; go to their store. The return policy of Sunglass Hut is very easy and does not take much time to process before you get your refund or an exchange of the item. Ensure you contact the customer care representative of the company if you purchased the item via an online store.

Frequently Asked Questions

How Long Does it Take Before The Company Processes The Return Of Your Item?

To process just a few days like 3-5 days before you can get your item exchanged or a refund.

Can Sunglasses Hut Repair Your Eyewear?

Yes! They repair any worn-out glasses only if it develops any fault within 12 months of purchase. This implies that you get a one-year warranty from the company for any product you buy.

Will You Pay For The Repair Of Your Eyewear At Sunglasses Hut?

Yes! You will be asked to pay some money for repair if your one-year warranty has elapsed.

Sunglass Hut Return Policy – Know More

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