You’ve got a lot of options for internet access in your apartment, but none of them work. Or maybe you just want a faster connection for gaming or streaming Netflix, but you’re stuck with a slow modem that barely gets any bars. Let us know more about CenturyLink Wi-Fi Not Working
Your landlord might not be willing to shell out money for new equipment in the building, but that doesn’t mean you can’t get better internet yourself.
- Check the network name (SSID) and password (Wi-Fi Key).
- Try connecting to another Wi-Fi network.
- Turn off 5GHz Wi-Fi on your router if you’re having trouble with 2.4 GHz connections as well.
- Reset the CenturyLink modem and router to factory defaults by pressing and holding down a button on each device while they are powered on until they blink, then let go of both buttons and wait for 30 seconds before powering back up again. This clears out any stored passwords or settings that may be interfering with your internet connection, so it’s worth doing this step just in case it fixes things for you! If not, continue onward.
- Reset your computer’s network components by going into Control Panel > Network & Internet > Network Connections (or Open Network & Sharing Center first if that option is present), clicking View active connections from there (or select “Change adapter settings” from Network & Internet), right-clicking on whatever adapter shows up at the bottom of this window (it may say “Local Area Connection”).
Check the Network Name (SSID) and Password (Wi-Fi Key):
- Check the Network Name (SSID) and Password (Wi-Fi Key):
The first thing to check is whether you’ve forgotten to enter a password, or if the password that you have entered is correct.
If you’ve previously had no problem connecting to this signal, enter a new one and try again. If it still doesn’t work, then there’s another problem on your end—either with your computer or with the signal itself.
Try to Connect to Another Wi-Fi Network
One of the first things you should try when your CenturyLink Internet is not working is to simply connect to another Wi-Fi network. If you can connect, then it is likely that there is something wrong with your CenturyLink Internet.
If you cannot connect, then there may be an issue with both your modem and router—or it could be something simpler than that. Check the following:
- Is your modem plugged in? Is it turned on?
- Is your modem connected wirelessly or via a cable from the wall (the latter being much more common)?
You should note that if these steps do not work for you and/or if there are no lights on at all on either device, then it could mean that there is a problem with either or both devices themselves.
Turn Off 5 GHz Wi-Fi on the Router
- Turn Off 5 GHz Wi-Fi on the Router
Most routers have two types of Wi-Fi signals: 2.4 GHz and 5 GHz. When you’re connected to the internet via a router, it’s usually the 2.4 GHz signal that you’re using because it has less interference and is more widely used than 5 GHz.
However, if your modem or router supports both bands (and most do), this may be causing some issues with your high-speed internet connection.
To fix this, turn off both radio bands on your router and then try connecting again by restarting them both one at a time after turning off your modem for 30 seconds each time you do so.
Reset the CenturyLink Modem and Router to Factory Defaults
- Reset the CenturyLink Modem and Router to Factory Defaults:
If your modem and router are not working properly, you can try resetting them to factory defaults. To do this, turn off both the modem and router by unplugging them from a power source. Wait for at least a minute so that any residual electricity can dissipate from inside of either device.
Next, plug in your modem using an Ethernet cable (the same type used for desktop computers) directly into one of its network ports on top of it. Then plug in your Wi-Fi router using an Ethernet cable directly into its WAN port located on the back of it (which usually has a yellow label).
Once both devices are plugged in again and powered on, wait until all lights stop blinking or flashing before trying again to connect to the internet via Wi-Fi or an ethernet cable connection (depending on what type you use). If these steps don’t work then try another network option such as 2G/3G/4G LTE.
Reset your Computer’s Network Components
- Reset your Computer’s Network Components. If you’re on a Windows computer, try resetting all of the network components on your computer to see if that will fix the problem. Type netsh int IP reset and press Enter; a message should appear confirming that it was successful in resetting the IP stack.
Restart your modem/router by unplugging everything from it and then plugging it back in after 60 seconds or so have passed (this is called a hard reset).
Conclusion
If you want to stream a platform or YouTube, connect to CenturyLink internet. If you are looking for trusted and fast internet service, they can help.
They will get your download speeds up and running in no time. Contact the team today by calling 866-876-5151 or visiting the www.CenturyLink website today.
FAQ’s
- How to reset CenturyLink modem or router?
- If your modem and router are not working properly, you can try resetting them to factory defaults. To do this, turn off both the modem and router by unplugging them from a power source.
