COS Return Policy-Know More

Introduction:

Cos store returns or exchanges are hassle-free and straightforward. The store customers claim it will like everything that they bought from it. But If someone purchases something from Cos retail store and decides to return it. The method is the same as purchasing, but there are some conditions to ship back; the store will take twenty-five dollars as a return fee; the items must be unworn, clean, and have tags and the original receipt. Let’s know more about COS Return Policy.

COS Return Policy

Skincare and beauty products are prohibited due to hygienic reasons. Underwear items, jewelry, and bodies cannot be shipped back. Also, the products purchased from any online store or third party can be changed or returned. However, the return period of Cos retail store is increased to forty- five days. Gifts bought from COS stores supported by a receipt may be exchanged or returned within sixty days of purchase.

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Return policy:

  • Beauty Products and Skincare:

Beauty items and skill care products are prohibited due to hygienic issues.

  • Under Garments:

Underwear items, jewelry, and bodies cannot be shipped back. 

  • Online Purchase:

The products purchased from any online store or third party can be changed or returned. Also, Cos does not follow price adjustments and returns by mail.

  • Time Frame:

The time to return items at Cos store is thirty and may be increased to forty-five days. Also, for gift returns, the time to return is sixty days, which is more than enough.

  • Original Packing:

Cos store is somehow strict in returning items. According to Cos store policy, products must be unworn, clean, and have tags and the original receipt.

  1. Final Sale Items:

The different products bought from the Final sale can be exchanged or returned because these items are purchased at seventy percent or more discounts.

  • Third-party:

COS products bought from department stores, retail stores, or any other store may not be refunded in a COS retail store.

How to return:

  • Return Form:

To return your products, read the instructions and fill return form carefully. 

  • Return Label:

Approach the website of Cos store to book a return and get the label and return schedule.

  • Return Cost:

Each order you refund will cost twenty-five dollars. This fee also pertains to per order if the customer returns several orders in a single parcel. This will be subtracted from the refund money that customer will receive. 

  • Confirmation Email:

 Await for a confirmation email of the returned item, which the store will send when it has purified his return. Usually, this process takes fourteen days to complete.

Refund Payment Method:

Customers may be refunded through Card Payment Klarna or PayPal within fourteen days after returning the product.

Return Policy about Dangerous Goods:

Although fashion is suggested to be accessible to everyone, some store products classified as dangerous goods can not be transmitted to all locations due to conveyance, for example, certain perfumes, nail polish removers, and spray cans. Also, hygienic items are assessed to ensure they can be used. This label is used to notify the courier that the box contains explosive materials and has particular carrier prerequisites.

Return Dangerous Goods:

If customer desires to return or exchange products comprising flammable materials, he needs to be familiar that there is particular transport.

Follow These Steps:

1. The item must be stocked in a packet labeled LQ Dangerous. If the customer practices the Cos original box, don’t worry because it already has a label. If the customer packs in another box, he needs to print on it.

2. Use filler or paper inbox to ensure the item’s security.

3. Follow the stock exchange and return process noted on the delivery form. Danger note is not used for simple items, and any other issue communicate Cos retail store Customer service.

Conclusion:

Cos store returns or exchanges are hassle-free and straightforward. The store customers claim it will like everything that they bought from it. But If someone purchases something from Cos retail store and decides to return it. The method is the same as purchasing, but there are some conditions to ship back; the store will take twenty-five dollars as a return fee. Also, the items must be unworn, clean, and have tags and the original receipt. Skincare and beauty products are prohibited due to hygienic reasons. Underwear items, jewelry, and bodies cannot be shipped back. Also, the products purchased from any online store or third party can be changed or returned. However, the return period of Cos retail store is increased to forty- five days. Gifts bought from COS stores supported by a receipt may be exchanged or returned within sixty days of purchase. The time to return items at Cos store is thirty and may be increased to forty-five days. Also, for gift returns, the time to return is sixty days, which is more than enough.

FAQs

When will customers receive their return?

Their return will take fourteen days to receive them. If it is delayed, contact Cos Customer Service with evidence of recoveries, such as a drop-off slip and receipt.

What is COS’s return policy for beauty items and undergarments?

Due to hygienic issues, beauty, underwear, jewelry, and skill care products must be shipped back.

What is the time frame for COS return? 

The time to return items at Cos store is thirty, which may be increased to forty-five days. Also, for gift returns, the time to return is sixty days, which is more than enough.

COS Return Policy-Know More

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