Spectrum Reviews- Spectrum brands holdings, inc. Is an American diversified company that tries to provide high-quality service( tv, voice company, and internet). It is a simple satellite Tv provider which provides other services such as spectrum internet, spectrum mobile, home phone, and spectrum business. However, while spectrum is considered a very good option for customers who are looking for a simple internet provider which doesn’t require long contracts, the reviews made by most consumers of spectrum services over the years haven’t been very pretty. There are, however, some good reviews, so read on if you want to know what users are saying about the spectrum!
Spectrum reviews consist of the real-life reviews of customers or consumers of the various spectrum services, that is, their experiences with spectrum services. A rather significant percentage of these reviews are complaints, which include unreliable internet service, bad cancellation policy, bad customer service, outrageous billing, long company periods, poor internet speed, and many more. In addition to this, spectrum is only available in 41 states, and people who do not reside in these areas do not have access to spectrum services.
Spectrum Service Reviews
- The Good
Spectrum provides desirable services to customers at fairly low prices for the first 12 months. However, these prices increase after this period.
The services include:
- Popular Tv packages: these packages include tv select, tv silver, tv silver double pay, tv gold, and tv gold double pay in ascending order of price and benefits. For more information about spectrum’s tv packages, visit www.mymove.com.
- Spectrum Tv app: this is an app that allows customers to watch their shows and use spectrum tv services on multiple devices.
- Service Agreement: spectrum offers new customers a no-contact agreement and an offer to buy out any current contract for up to $500.
- Channels in Spanish: spectrum tv channels are also available in Spanish.
- The Bad Reviews
Consumers of spectrum services have made a lot of complaints about the spectrum. Most reviews posted on various sites by customers are quite negative, and some even go as far as discouraging the public from patronizing the company. Some of these reviews/complaints include:
- Poor customer service: this is one of the most common complaints about spectrum services. Customers complain about the poor attitude of installers, being put on hold for a long during a phone call, being hung up on by customer service personnel, failure to resolve issues promptly, receiving faulty equipment, and unanswered phone calls.
- Unreliable internet: though spectrum provides a good internet speed of about 100 Mbps, many customers claim to face frequent downtimes, poor internet speed, and buffering error/ connection messages, which prevents them from having a hurdle-free internet and tv experience.
- Outrageous billing: most spectrum prices are referred to as very outrageous and highly exploited by some customers. They feel they pay way too much for the relatively poor service spectrum offers them. According to customers, the spectrum also has hidden costs that they do not initially inform customers about. Some customers also complain about having paid for services they never received. “ Expensive garbage” are the words a certain customer used to describe spectrum services.
- Inconsistent prices: The prices of spectrum services are said to be inconsistent, and continuously spiking.
- Bad cancellation policy:
“ I canceled a day into my subscription, and I was told I had to pay for the entire month, even though I canceled the subscription. Spectrum has the worst cancellation policy ever.”
This is a part of a review written by a spectrum customer concerning their cancellation policy. It is considered highly dubious and a sign of a lack of integrity on the side of the company.
Spectrum Warranty Reviews
Spectrum mobile devices are covered under a 12-month manufacturer warranty. If your device stops working properly, you can file a claim if you have the mobile protection plan.
Spectrum car care/ warranty reviews
To hear from the horse’s mouth, visit www.spectrumautogilbert.com to see what customers are saying about spectrum car care and warranty.
Spectrum Insurance Reviews
To see reviews on spectrum insurance, visit www.trustpilot.com.
Writing A Spectrum Review
If you are a customer who wishes to write a review on spectrum services, visit www.highspeedinternet.com.
Conclusion
Spectrum is a fast-growing telecommunications and mass media company that tries to provide quality service to its customers. Even though customer reviews of the company over the past few years haven’t been so good, it remains one of the top internet providers in America. Before you switch to another company or internet provider, you must make efforts towards resolving your issues with their services.
Frequently Asked Questions
- Does spectrum have good benefits?
Yes, there are various benefits of using the spectrum, some of which were discussed here.
- Is spectrum tv worth it or not?
Spectrum tv has several benefits.
