The Xfinity Home security touchscreen allows you to monitor things happening around your home or within your neighborhood whenever you are not home by providing you app notifications whenever anything suspicious is happening, and you can also get professionally monitored by neighborhood security. If you live in a particularly rough neighborhood, the Xfinity home security touchscreen would be a great asset to you in monitoring your home and reporting to the police the moment someone tries to break in. Let us see how to reset your Xfinity Home security touchscreen when it malfunctions.
How Can You Reset Your Xfinity Home Security Touchscreen When It Malfunctions?
Now, what if your Xfinity home security touchscreen malfunctions and you lose the ability to monitor things around your home, what are you going to do?
How to change the settings of your XH1-TC home security touchscreen?
To reset the screen of your Xfinity home security touchscreen, follow these steps:
Step 1: Place the home security touchscreen with the face downwards and unscrew the screw located at the back of the screen.
Step 2: Insert your finger into the hole created by the removed screw, and pull it down to remove the battery cover.
Step 3: Remove the power cord from the power socket and remove the battery. Wait for at least ten seconds before replacing the battery and plugging the power cord back into the power source. Your Xfinity home security touchscreen should restart.
If your Xfinity home security touchscreen fails to restart after you have followed the steps described above, contact the Xfinity customer support team for help.
How to reset a frozen Xfinity home security station?
To reset your Xfinity home security touchscreen when the screen is frozen, follow these easy steps:
Step 1: Place your Xfinity home security station face down and gently pull the stand-up.
Step 2: Slide the battery cover down to remove it.
Step 3: Unplug the power cord of the home security station and remove the station’s battery.
Step 4: Wait for the screen to restart and become responsive. If it still fails to respond, contact the Xfinity customer support service on their website: xfinity.com.
How to change the settings of your TCA Xfinity home security touchscreen?
Step 1. Remove the touchscreen stand but do not place it facing downwards, to avoid triggering the alarm system.
Step 2. Use a screwdriver to unscrew the screws at the bottom of the screen, and remove the stand by sliding it downwards.
Step 3. At the back of the touchscreen, there is a button with the “reset” tag, use a pointed object (pin or a pencil), to press down the button for at least ten seconds or until the screen becomes dark.
Step 4: After doing this, wait for the touchscreen device to restart. If it fails to respond, contact the Xfinity customer support service on their website: Xfinity.com.
Conclusion
Changing the settings of your Xfinity home security touchscreen is very easy and quick if you follow the steps given in this article. Also, if you forgot things like your Xfinity home security master keypad code, or you believe that your Xfinity home security touchscreen’s password is no longer secret to you alone and you want to change it, you can do that by following the steps given in this article. Now that you know how to change the settings of your Xfinity home security touchscreen, do not allow anything to stop you from using the Xfinity home security touchscreen to protect your home and neighborhood.
FAQs
1. I forgot my master keypad code reset and I’m wondering if I can reset the code from the Xfinity home security touchscreen system?
You can reset your master keypad code by following these simple steps:
- Step 1. In the top-right corner of your Xfinity home security touchscreen, there is an icon tagged “gear”, tap that icon, tap the security icon, and finally tap the Keypad code. You can alternatively start this process by putting in the wrong code. You would get a “forgot keypad code” message, tap on the message to start the master keypad code reset process.
- Step 2: A security code would be sent to you either as a text message or as an email
- Step 3: Type in the security code that was sent to you on the keypad.
- Step 4: Type in the new 4-digit code on your keypad.
- Step 5: Type in the new code again
- Step 6: Tap ok.
Congratulations! Your master keypad code has been reset.
2. How can I change my central security password for my Xfinity Home security system?
To change your central security password, follow these steps:
- Step 1: On your touchscreen’s home screen, swipe up to tap the icon tagged “gear”, then tap the icon tagged “security”.
- Step 2: Type in your master keypad code to open the “categories screen”.
- Step 3: Tap the icon tagged “advanced settings” on the “categories” screen.
- Step 4: Tap the icon tagged “Central code password” on the “Advanced settings screen”.
- Step 5: Type in your new code.
- Congratulations! you have successfully reset your Xfinity home security central password.
