The Xbox Live, a Microsoft product, is renowned as an online gaming platform whose subscription allows consumers to play multiplayer online games. Most online gamers are taking a subscription to Xbox Live because the subscription enables the gamers to conduct voice chats while gaming. The subscribers can cancel the subscription at any time. Microsoft provides a refund policy upon the cancellation of the subscription. The subscribers have to meet some eligibility criteria to avail of the refund policy. Lets see How To Cancel Xbox Live?
Steps To Cancel Xbox Live
To cancel an Xbox Live subscription, the user has to follow certain steps.
Step 1
Visit the official website of Microsoft. Sign in by using the Email id and password of your Xbox account.
Step 2
Select the “Services and Subscription” tab from the top bar. You can see your subscribed plan details. Select the subscription plan that you want to cancel. Then tap “Manage”.
Step 3
Under the payment settings, you can see your plan details. On the right side, you have options to either select an update option or the “Cancel Subscription” option. Select “Cancel Subscription”. They will ask your permission to cancel your account. Tap “Confirm”.
Step 4
The coming page may or may not show the button to cancel your subscription. There are some reasons why the page doesn’t show the cancel button. Some of these reasons might be:
- You have due bills in your account. To cancel the subscription, firstly, you have to pay all the due amounts.
- Due to the wrong account sign-in. You have to sign in to the exact account to which you want to cancel the subscription. You can’t cancel your subscription by logging into another account.
You can take help from financial institutions if you couldn’t find your subscribed account.
Step 5
After step 3, if the coming page shows the “Cancel Subscription” option, then you can proceed with it. There are two conditions at play here.
If you want to cancel the subscription and you are eligible for a refund, you can opt for either “Don’t charge me on (next renewal date)” or “Cancel immediately and get a refund.”
Else if you want to cancel subscriptions, but you are not eligible to get the refund, then you have to opt for the “Turn off recurring billing.” By selecting this option, you will be able to stop Xbox live from billing you every month.
Then tap “Cancel subscription”. Your Xbox Live subscription will be canceled successfully. If you need further help regarding canceling your subscription, you can feel free to contact the authorized personnel via online mode.
Xbox Live
Microsoft launched Xbox Live in 2002. It is a delivery service used in the digital media platform. The system got updated in 2005 and then in 2013 with the release of new versions Xbox 360 console and Xbox one respectively. Every updated version makes it with a user-friendly algorithm. The average number of gamers using Xbox is increasing per year. The users can store data and contents anytime by creating an account on Xbox.
Initially, Xbox was supported by Windows computers. Later it was updated to get access on windows phones also. There are both modes of users, free users, and subscribers. The subscription plan is called Xbox Live Gold. As per the latest updates, the original online games of Xbox are only supported via applications like XLink Kai.
The subscribers can play games in a group. You can improve your skills, imagination power, and critical thinking while playing these games. You can choose different subscription schemes as per your wish.
Conclusion
The Xbox is one of the best online gaming platforms created by Microsoft. The updated versions are introduced as per the trends and needs of gamers. The subscribers can feel free to cancel their subscription free of cost. Microsoft has been giving refund options after cancellation under some eligibility criteria. The gamers have to clear all the dues before canceling the subscription. The customer care services are available to solve any query.
FAQs
- What is the eligibility for a refund after canceling the subscription?
If you want to cancel your subscription within 30 days of the subscribed date, you are eligible to avail of the refund. Anyone after the 30 days of subscriptions can’t get a refund.
- Can I keep my account till my subscription expires?
Yes. During the cancellation process, you can take the option “Turning off recurring billing.” You don’t have to pay future payments by choosing this option. Thus you can keep your account till your current subscription expires.
- What is the subscription rate of Xbox Live Gold?
The gamers can take the Xbox Live Gold subscription at 349.00 rupees per month.
- How many games can I get by taking this subscription?
By taking an Xbox Live Gold subscription, you can avail three games as per current rules. The games are:
- Aven colony.
- Super meat boy.
- The inner world- The last wind monk.
